Admissions and Records Support Staff (Part-Time)

Hourly Rate

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

Monday - Thursday between the hours of 9 : 00 AM to 6 : 00 PM and Friday between the hours of 8 : 00 AM and 5 : 00 PM, for 20 - 25 hours per week.

Summer hours between 8 : 00 AM to 6 : 00 PM Monday - Thursday. Some weekends may be required.

Job Summary

Estrella Mountain Community College (EMCC) is hiring Admissions and Records Support Staff (part-time) personnel to work in a dynamic team atmosphere. This position will provide customer service assistance in a professional environment to a diverse population of current and prospective students.

Additional Information

Job End Date : 6 / 30 / 2025

Essential Functions

40% - Provides front-line / phone customer services to students in person and / or on phone with admissions, registration, and general advisement questions

30% - Responds to a high volume of incoming / outgoing telephone calls using a multi-line phone system

25% - Follows detailed processes, procedures, and policies

5% - Performs other assigned duties that are commensurate to the grade level of the position

Minimum Qualifications

1. Experience providing front-line customer service in an office setting, in person and by phone

2. Experience using Microsoft Office or similar software for the purpose of creating documents

3. Experience using the Internet search engines for conducting basic online searches

4. Experience interpreting and communicating policies and procedures

5. High school diploma or GED

Desired Qualifications

1. Experience working in an regulatory environment

2. Experience working in a higher education setting

3. Experience working with online student systems

4. Experience working in one or more areas of student services

5. Demonstrated ability to multi-task

6. Experience providing administrative support to a diverse population