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Customer ServiceCamelback Hyundai KIA • Phoenix, AZ, US
Customer Service

Customer Service

Camelback Hyundai KIA • Phoenix, AZ, US
25 days ago
Job type
  • Full-time
Job description

1500 East Camelback Rd., Phoenix, AZ 85014

Service BDC / Assistant

Business Development $18 per Hour Plus Bonuses and Great Benefits!

Experience Preferred

Bilingual English / Spanish is a Plus

Join a dealership thats redefining customer service and career growth.

Camelback Hyundai is seeking a proactive, organized, and customer-focused Service BDC / Assistant to support our Business Development operations. If you're passionate about service excellence and thrive in a fast-paced environment, we want to meet you.

Ready to accelerate your career?

Apply today and become part of a team that values your drive, your ideas, and your future.

Why Camelback Hyundai KIA?

  • We offer a dynamic and rewarding work environment for those looking to grow in the automotive industry
  • Full benefits package
  • Promotion from within is encouraged, with advancement paths to management and specialized roles
  • Emphasis on teamwork, customer service , and a positive culture that values employee contributions
  • Based in central Phoenix , with easy access to Scottsdale, Mesa, and Tempe
  • Serves a diverse customer base in a thriving metro area

We offer :

  • $18 per hour plus bonuses based on shown appointment count
  • Medical, Dental and Vision Plans
  • Paid Vacation
  • 401(k)
  • Company-provided professional training

    • What Youll Do :

  • Respond to inbound service inquiries via phone, email, and text with professionalism and urgency
  • Schedule service appointments and follow up on missed or declined services
  • Manage rental vehicles
  • Assist Warranty Administrator with managing schedules.
  • Support the Service Manager and BDC team with reporting, appointment coordination, and customer outreach
  • Maintain accurate records in CRM and DMS systems

    • What Were Looking For :

  • Previous experience in a dealership BDC, service department, or customer service role preferred
  • Strong communication and multitasking skills
  • Familiarity with dealership software (CDK, Reynolds & Reynolds, etc.) is a plus
  • Detail-oriented with a customer-first mindset
  • Bilingual (English / Spanish) a plus
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screening.

    • We are an Equal Opportunity Employer .

    All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

    Required

    Preferred

    Job Industries

  • Customer Service
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    Customer Service • Phoenix, AZ, US