Field Operations Manager

JOB DESCRIPTION

Join Ecolab’s industry leading Pest Elimination team as a Field Operations Managerin the York, Grand Island, North Platte, Lincoln, NE area .

As a Field Operations Manager, youwill develop and lead a team of Service Specialists who provide pest detection, elimination and prevention solutions to restaurants, hospitals, hotels, retail stores, food and beverage plants, schools, nursing homes and other commercial establishments.

Within the team, you will be responsible forleading district initial services, ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.

Additionally, you will be responsible for developing and maintaining key customer relations within your territory.You will participate in recruiting, selecting, coaching and the performance management process.

Throughout your career, you will uphold Ecolab’s culture and policies to foster a safe and respectful work environment ensuring Ecolab’s protocols and procedures are followed.

Shift : Combo

What’s in it For You :

Competitive salary and benefits

Company vehicle

Access to best in class resources, tools, and technology

Grow your income as you drive district profitability

What You Will Do :

Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws

Effectively select, train, develop and coach service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaininga high level of customer satisfaction

Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab

Ensure your team of service specialists achieves their financial and service delivery goals

Pursue sales and new business opportunities

Coordinate initial services and maintain inventory and perform QA visits

Build and maintain customer relationships within the market

Be a champion of safety and ensure your team upholds strong safety practices and values

Minimum Qualifications :

Completed High School Diploma or GED

3 years of field support or service related industry experience

Demonstrate leadership potential

Ability to work overnight hours

Ability to lift and / or carry 50 pounds

Obtain state certification required per industry standards

Current and valid driver’s license and acceptable Motor Vehicle Record

No Immigration Sponsorship available

Preferred Qualifications :

Bachelor’s Degree in process or completed

3 years supervisory or team leadership experience in a field support or service related industry

Proven record of meeting customer needs, quality service delivery and meeting business objectives

Exceptional communication and organization skills with aptitude to implement change initiatives

Good decision-making and problem-solving skills when handling challenging situations in a fast paced environment

Prior experience in value added sales and / or new account generation

Prior budget and P&L responsibilities

Bi-lingual

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.

We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.