Position Summary
The Receptionist position reports to the Director of Office Operations and is the first point of contact for guests and visitors welcoming them to Alpha Baking. The Receptionist should have a pleasant personality, positive attitude and professional demeanor. Duties include providing administrative support across the organization, welcoming and greeting guests, operating phones, answering general questions, handling mail, monitoring the appearance of the area, ordering office supplies, maintaining office equipment, human resources clerical work, and assisting with special projects and other duties as requested.
Responsibilities
- Answering, screening and directing calls
- Answering customer inquires and taking messages as needed
- Greeting, directing, and monitoring visitors and maintaining the visitors log
- Maintaining office security by following safety procedures and controlling access via front door
- Providing support across the organization
- Human Resources clerical work
- Monitoring in-house mail; sorting / distributing U.S. mail, FedEx, UPS, USPS, overnight Packaged and Certified mail.
- Maintaining office equipment, fax, copier, postage equipment
- Maintaining reception area and all common areas in a clean and tidy manner at all times
- Maintaining office supplies, ordering / verifying receipts of supplies and keeping inventory of stock levels
- Assisting with Settlement duties
- Resetting Employee passwords for UKG log in
- Assisting with hourly volume recruiting and new hire orientations
- Assigning and Managing employee badges
- Assisting with special projects and other duties as requested
- Attendance tracking and generating discipline letters for attendance
- Managing uniform service
Requirements
High School Diploma or GED equivalentExcellent Written and Verbal communication skillsProficiency in Excel / Word / OutlookProfessional attitude and appearanceProficiency with multi-tasking and prioritizing tasksPunctual with strong attendance historyAbility to make solid independent decisions when circumstances warrantAbility to remain calm under pressureExcellent problem solving abilityPrevious experience in the Human Resources fieldAbility to maintain confidentiality of sensitive data / information