Roles & Responsibilities
- The main focus of the Field Inventory Returns Coordinator is the primary individual responsible for managing, tracking, receiving, and processing non-revenue based returns from the field.
- The FIRC will also track and manage scrap rates, and provide basic analytics about those returns.
- The Field Inventory Returns Coordinator will report to the Sr. Field Inventory Group Lead.
Physical Demands :
- While performing the duties of this job, the employee is regularly required to stand, walk, sit and use hands to manipulate, handle or feel objects, tools, and office equipment.
- The employee frequently is required to talk and hear.
- The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.
Work Environment :
- Client is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.
- While performing the duties of this job, the employee may be in an open cubicle environment.
- Candidate must be able to work in a team-oriented, fast-paced environment.
Experience Required
1+ years of business operations or customer service experience preferred.
Skills & Certifications
- The Field Inventory Returns Coordinator will work directly with Territory Managers, Procedural Specialists, and Associate Sales Representatives regularly.
- The Field Inventory Returns Coordinator will also work with the Coordinators and analysts on the Field Inventory team
- Basic Skills / Competencies Required :
- Basic knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
- Ability to analyze and interpret data.
- Excellent communication skills, both written and oral.
- Must be detail oriented with good organizational skills.
Eligibilities & qualifications
- High School Diploma or GED Equivalent required.
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