Description
Fluidra is looking for a Contract Rebate Programs Administrator to join our team in Carlsbad, CA. WHAT YOU WILL CONTRIBUTE This position is responsible for Customer service via telephone; data entry, mail opening and sorting, filing and consistent monitoring of email box in accordance with company processes and procedures, while acting as a liaison between the customer and our rebate vendors.Additionally, you will :
- Daily processing of all in-season and off-season rebates.
- Formatting CSV file and submitting rewards card funding requests to Finance for payment.
- Responsible for receptionist coverage every lunch hour and upon request.
- Function as a back-up phone support for CFL Advocate for all regions when necessary.
- Other duties assigned as needed.
WHAT WE SEEK
Must be able to work in a fast-paced environment and have the ability to multi-task.Must take direction well, and follow instructions carefully, but also must be comfortable using common sense and personal judgment to help determine the validity of a customer claims.Good written and pleasant verbal communication skills.REQUIRED
Must have 2 years’ experience delivering customer service with a positive attitude and cheerful disposition.Must be able to type 50 WPM.EDUCATION High school diploma or equivalent. WHAT WE OFFER An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes :
On-site self-service café / free gourmet coffee stationsCompany sponsored FUN events!On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit