Sales Coordinator
Join our sales team at Helen of Troy and make an immediate impact on our trusted brands. We build innovative and useful products that elevate people's lives everywhere every day. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!
Position : Sales Coordinator
Department : Sales
Work Location :
Bentonville, AR & Boston, MA : Hybrid (3 days onsite per week)
Minneapolis, MN : Fully Remote (100%)
What you will be doing :
- Support the Senior Manager of Sales in driving execution across key retail accounts : Walmart and Target
- Play a vital role in coordinating promotional activities, account management, tracking performance and timelines, and ensuring operational excellence for Helen of Troy's beauty portfolio-Revlon and Hot Tools
- Expect a rhythm of 20% travel and 80% remote or corporate office engagement
- Support execution of promotional plans, product launches, and category initiatives across Walmart, Target, and other assigned accounts
- Act as the tactical expert on customer-specific processes, timelines, portals, and requirements
- Monitor account progress, daily orders, and shipment status; proactively flag issues and collaborate with the Senior Manager to resolve customer-related challenges
- Serve as the internal voice of the customer, translating needs into actionable plans and supporting flawless execution
- Assist with line reviews by gathering and organizing information from internal HOT teams
- Prepare materials for customer meetings, including sales decks, performance reports, and promotional calendars
- Track and report on sales performance using customer portals, Excel, Nielsen, and IRI
- Maintain account documentation including Joint Business Plans (JBP), forecasts, and line reviews
- Provide administrative support to the sales team, including meeting prep, customer / vendor setup, compliance paperwork, and daily communication across accounts and sales reps
- Manage new item setup, portal updates, and ensure timely execution of operational tasks
- Collaborate cross-functionally to resolve issues and drive smooth execution
- Identify and recommend process improvements with a proactive, solution-oriented, and creative mindset
Skills needed to be successful in this role :
Strong understanding of Walmart and Target retail environmentsProficiency in Nielsen, IRI, Retail Link DSS, and ScintillaStrong organizational and time management skillsExcellent communication and interpersonal abilitiesProficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)Detail-oriented with a proactive, problem-solving mindsetMinimum Qualifications :
Bachelor's degree in Business, Marketing, or related field2+ years of experience in sales support or account coordination