Customer Support Associate

A company is looking for a Customer Support Associate to provide fast and friendly support to clients. Key Responsibilities Provide excellent customer support by addressing inquiries and concerns promptly and effectively Navigate client conflict professionally and collaboratively to find mutual solutions Alert clients to service gaps and recommend additional products and services to enhance retention and growth Required Qualifications 1-3 years of experience in a similar role within a business services environment Prior success in a customer service or sales role Demonstrated ability to meet deadlines consistently Familiarity with Google Suite or Microsoft Office Ability to provide attentive service in a fast-paced environment