Life Enrichment Director

Overview

Responsibilities

The Director of Community Engagement is responsible for organizing, planning, facilitating and directing the overall operations of the Life Enrichment Department in accordance with current standards, guidelines and regulations, company policies and procedures, and as may be directed by the Executive Director to assure that an on-going program of Life Enrichment activities is designed to meet, in accordance with the assessment, the interests and the physical, mental, and psychological well-being of each resident.

The Director of Community Engagement is also responsible for developing wellness programs for families to meet their identified needs and conducting team member in-services.

Hire, evaluate, coordinate, monitor performance, and supervise department team members in accordance with company policy.

Make recommendations to the Executive Director with respect to team member evaluations, merit pay increases, reprimands, disciplinary actions and terminations.

The Director of Community Engagement will also support the marketing department, assisting with tours, planning marketing events, and establishing outreach connections.

The Director of Community Engagement will assist in creating a welcoming and smooth move in process for prospective residents / families and complete required paperwork to all depts as necessary to communicate person centered care effectively.

The primary responsibility is to provide a creative social atmosphere throughout the property and promote resident and family participation through regularly scheduled events, activities, special programs and guest speakers, movie showings, exercise sessions that fit within the guidelines of the Life Enrichment program.

Coordinate and attend all special functions and Life Enrichment activity programs for major Holidays.Ensure Life Enrichment activities and events acknowledge and meet the cultural, religious and ethnic diversity and interests of the residents and their families.

Personally, meet with each new resident within thirty (30) days of move-in to ensure completion of social history.

Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the department.

Actively encourage resident participation in all Life Enrichment activities.

Actively engage in residents’ Life Enrichment activities through personally leading Life Enrichment activities no less than ten (10) hours per week.

Hire, evaluate, coordinate, motivate, monitor performance and supervise department team members in accordance with company policy and department budget.

Make recommendations to the Executive Director with respect to team member evaluations, merit pay increases and performance matters.

Monitor compliance with Department’s budget through the effective and timely completion of Monthly Spend Downs.

Ensure compliance with all of company’s policy and procedures for proper use of Petty Cash in conjunction with performance of job duties.

Ensure all necessary vendor / entertainer check requests are completed accurately and timely and in accordance with all company policies and procedures.

This includes the timely and accurate completion of W-9 submissions from the vendor / entertainer.

As directed, plan, schedule, prepare and conduct team member in-services. Coordinate transportation needs of the residents and maintain transportation schedule for all Life Enrichment events, Life Enrichment activities and appointments.

Possess the ability, licensure and willingness to drive community van.

Ensure knowledge remains current regarding senior activities through completion of continuing education courses and networking opportunities with other community professionals.

Support the Executive Director in referral source development efforts, work cooperatively with Director of Sales / Marketing to assist with marketing events held at the community to build the census of the property.

Create original content to post to social media, monitor social media posts and respond or address as needed. Encourage others throughout the community to re-post or assist with ideas for new content, be the social media champion for the community.

Develop, implement and manage a New Resident Welcome program at the community. Develop, implement and manage a Resident Birthday program at the community.

Collaborate with the Director of Sales / Marketing to develop an organized move in paperwork process. Assist with the processing of all required information necessary to complete a successful move-in.

Ensure that a Resident Council Meeting is held each month.

Accurately and timely Performance of all clerical work connected with the position (., Monthly Activity Calendar).

Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.

Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours, participation in all required marketing events and through

positive / friendly interaction with all potential residents, family members and referral sources. Arrange for coverage of job duties within the department during team member absences either through delegation or personal completion of duties.

Participate in daily Stand-Up meetings to communicate key issues within the department.

Obtain and maintain all state required certifications / licensures.

Encourage teamwork through cooperative interactions with co-workers and other departments.

Support a positive and professional image through actions and dress.

Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.

Perform other duties consistent with position as assigned by the Executive Director.

Qualifications

• Must be at least 21 years of age due to driving requirement and carrier’s restrictions. Must possess a valid drivers license.
• Must have one (1) year of experience in conducting group activities and be knowledgeable in evaluating residents’ needs, supervising other team members and in training volunteers.
• Excellent interpersonal skills with those inside and outside the organization including residents, their families, volunteers, management, civic organizations, community, and agencies
• Maintain cooperative working relationships with those contacted in the course of work activities
• Communicate effectively in English both verbally and in writing.
• Knowledge of principles and practices of Residents’ needs
• Ability to assist with budget development for the department
• Skill in problem-solving, and the ability to remain poised in emergencies
• Ability to understand and work under a variety of situations in a positive, constructive manner
• Ability to be creative and innovative in creative activities techniques
• Knowledge to be organized, well prepared, set and meet deadlines
• Ability to do some daily tasks via computer, ., emails, calendars, flyers, etc.
• Ability to continue education in the industry and make sure new programs are developed to meet the changing demographics in the resident population.
• Required to receive the annual Flu vaccine, excluding religious or medical exemptions.
30+ days ago