Account Manager - Marketplace

Job Description

Establish and maintain strong relationships with marketplace sellers, serving as their main point of contact.

Engage proactively with sellers to understand their needs, identify growth opportunities, and improve their store performance.

Manage product merchandising and participate in promotional planning to drive traffic and conversion.

Coordinate with marketing teams to execute deals, campaigns, and category-specific programs.

Oversee key category storefronts and maintain accurate and optimized seller content on the Newegg platform.

Monitor e-commerce trends, sales data, and competitor activities to identify opportunities and mitigate risks.

Analyze internal and external data to develop actionable insights and recommendations.

Manage vendor P&L, including MDF and Co-op accounts, ensuring budget utilization aligns with business goals.

Collaborate with marketing and operations teams to enhance product visibility, availability, and sell-through performance.

Forecast sales, track performance, and provide regular reports to management.

Stay up to date on new product launches, marketplace initiatives, and industry developments.

Perform other duties as assigned.

Requirements

Bachelor’s degree in Marketing, Merchandising, Business, or a related field OR 4+ years of relevant experience.

Minimum 2 years of merchandising or account management experience in IT e-commerce, ideally working with brand vendors or third-party sellers.

At least 1 year of experience managing vendor P&L, including MDF and Co-op accounts.

Strong understanding of e-commerce marketing strategies and promotional planning.

Excellent communication, negotiation, and relationship management skills.

Ability to analyze data and trends to make informed business decisions.

Highly organized, detail-oriented, and able to thrive in a fast-paced environment.

Proficiency in Microsoft Excel, Word, and PowerPoint; experience with ERP or marketplace systems is a plus.

Pay Transparency

This job posting may span more than one job level.The base salary range for this position in Diamond Bar is $68,640 - $80,000 annually.

Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick.

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses / credentials, and may vary from the amounts listed above.