Senior System Administrator - SAP SuccessFactors

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.

Senior People Systems Administrator - Provo

Why We Have This Role

The People Systems team is dedicated to optimizing and enhancing our people-related processes and experiences through technology. The Senior People Systems Administrator is responsible for expertly configuration, maintenance, usability, stability, and optimization of our SAP SuccessFactors platform, with a primary focus on Employee Central, Time Off, and Onboarding modules, as well as other key HR-related systems. This role is critical in ensuring the reliability, security, and efficient operation of these platforms, providing advanced technical support, implementing system enhancements, and managing configurations to support HR business processes and data integrity.

How You'll Find Success

• Expertly managing, configuring, and troubleshooting the SuccessFactors platform and integrated People Systems to ensure optimal performance and stability.
• Effectively resolving complex system issues through in-depth analysis, diagnosis, and collaboration with stakeholders and vendors.
• Successfully implementing system enhancements, updates, and new modules based on business requirements and technical best practices.
• Ensuring data integrity, system security, and compliance through diligent administration and adherence to governance best practices.
• Proactively identifying opportunities for system optimization, process improvements, and enhanced user experience.
• Staying current with SAP SuccessFactors releases, new features, and industry best practices to maintain and improve system functionality.
• Collaborating effectively with teams across HR (including HR Business Partners, Talent Acquisition, HR Operations, Payroll), IT, and with consultants to provide guidance on system best practices, process improvements, and innovative recommendations.
• Prioritizing user experience and adoption across all supported SuccessFactors modules.

How You'll Grow

Things You'll Do

What We're Looking For On Your Resume

What You Should Know About This Team

Our Team's Favorite Perks and Benefits

The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple : we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws : Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please let your Qualtrics contact / recruiter know.

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