Project Manager

Project Manager

The Project Manager (PM) is accountable for the planning, coordination, and execution of client-facing projects across the Professional Services organization. Each structured engagement follows a formal project plan and adheres to best practice delivery methodologies. The PM builds that plan, manages it through execution, and ensures that all resources, milestones, deliverables, risks, and stakeholders are aligned to the expected outcomes. Use of Wrike to manage projects, phases, tasks, milestones, and, in some cases, client communications is foundational to the role.

The PM also owns the development of a consistent and scalable project delivery framework. This framework serves as the basis for repeatable, high-quality delivery and provides the parent structure for reusable templates by project type. PMs ensure consistency, accountability, utilization discipline, and delivery precision across all project work.

Project Leadership and Planning

• Maintain a consistent project delivery framework. Maintain reusable templates by project type that support scale and repeatability across Miva's structured services
• Define project scope, deliverables, timelines, milestones, and task dependencies. All elements must align with the approved SOW or standardized service offering
• Develop detailed project plans in Wrike. Plans should include work breakdown structures, task ownership, phase timing, and milestone tracking
• Lead cross-functional planning sessions for large engagements. These sessions are used to ensure shared understanding and alignment before execution
• Partner with the Traffic Manager to ensure clean project intake and accurate Wrike setup. Confirm that resource availability supports delivery feasibility

Resource and Change Management

Stakeholder Engagement and Communication

Quality Assurance and Compliance

Performance Monitoring and Continuous Improvement

Core Skills and Competencies

Qualifications

Bonus Qualifications

Our Awesome Perks!

The salary range for this position is $75k - $80k annually. This information is current as of the initial date of this job posting and may be modified in the future. The actual pay determined for an individual will vary based on job-related factors such as relevant experience and / or education, particular skills, and location.

Miva is a fully remote company with employees distributed across the U.S. Our ideal candidate for this role will reside in one of the following states : AZ, CA, CO, FL, GA, ID, IL, KS, MA, MI, MO, NC, NH, NJ, NV, NY, OH, OR, PA, SD, TN, TX, UT, VT, or WA.

Miva is a leading eCommerce software dedicated to empowering enterprise merchants and agencies with a state-of-the-art online storefront. To date, Miva software has powered over $100 billion in online sales for retailers worldwide. Our success and the success of our clients are driven by high-performing teams of talented professionals. By creating a culture in which passion, ingenuity, and collaboration are rewarded, we have become the driving force for the advancement of independent commerce.

Miva is backed by Equality Asset Management, a private equity firm who is committed to supporting Company growth. Miva has been named a Best and Brightest Company in 2018, 2019, 2020, 2021, 2022, 2023, and 2024. Miva, Inc. is an Equal Opportunity Employer.