Required Education :
Bachelor's degree in an Information Technology (IT) related field
Required Skills :
3-5+ years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud GCC)
3-5+ years of experience in preparing technical documentation for internal and external stakeholders
A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC
Strong written and oral communication skills within a collaborative team environment
Preferred Skills :
M365 administration and configuration
Understanding and experience in the configuration and administration of M365 in Microsoft GCC
Ability to investigate the impact of product change on enterprise implementations of M365
Experience preparing technical documentation
Ability to clearly communicate with stakeholders in written and verbal formats
Experience creating and managing content in SharePoint and Teams
Knowledge and experience in the use and support of Microsoft productivity tools including Word Excel and PowerPoint
Job Responsibilities :
Monitor updates to M365 products within the Government Community Cloud (GCC)
Analyze impact of product updates to the CLIENT M365 tenant in GCC
Review product configuration options and recommend settings that are in alignment with CLIENT standards policies and licensing
Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users
Participate in working sessions with the CLIENT M365 product team working group and with Microsoft resources supporting the CLIENT
Work alongside the Enterprise SharePoint team in the day-to-day support of SharePoint Teams Power Automate and other M365 tools
System Analyst • Lansing, MI, United States