System Analyst

Required Education :

Bachelor's degree in an Information Technology (IT) related field

Required Skills :

3-5+ years of experience with M365 Administration and Configuration (Specifically in Government Community Cloud GCC)

3-5+ years of experience in preparing technical documentation for internal and external stakeholders

A proven ability to investigate the impact of product change on enterprise implementations of M365 GCC

Strong written and oral communication skills within a collaborative team environment

Preferred Skills :

M365 administration and configuration

Understanding and experience in the configuration and administration of M365 in Microsoft GCC

Ability to investigate the impact of product change on enterprise implementations of M365

Experience preparing technical documentation

Ability to clearly communicate with stakeholders in written and verbal formats

Experience creating and managing content in SharePoint and Teams

Knowledge and experience in the use and support of Microsoft productivity tools including Word Excel and PowerPoint

Job Responsibilities :

Monitor updates to M365 products within the Government Community Cloud (GCC)

Analyze impact of product updates to the CLIENT M365 tenant in GCC

Review product configuration options and recommend settings that are in alignment with CLIENT standards policies and licensing

Create technical documentation that may be used to communicate recommendations to decision makers or to serve as job aids to end users

Participate in working sessions with the CLIENT M365 product team working group and with Microsoft resources supporting the CLIENT

Work alongside the Enterprise SharePoint team in the day-to-day support of SharePoint Teams Power Automate and other M365 tools