Client Solution Specialist

Client Solution Specialist

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Client Solution Specialist within PNC's Corporate Banking organization, you will be based in Irvine, CA. Client Solution Specialist (CSS) provides support to Underwriters (UW), Credit Products Specialists (CPS), Regional Managers, and clients by maintaining highly effective relationships with service partners throughout the Bank. CSSs assist the deal team with providing superior client servicing, loan fulfillment, and data integrity. They communicate directly with clients, service partners, external vendors, and legal. These relationships help support critical compliance with policies, procedures, and risk avoidance.

As a Client Solution Specialist, you will be responsible for supporting 3-5 Underwriters. You are the local point of contact for clients, assisting with compliance reporting, commercial loan documentation, initiating funding and booking of loans, research regarding bank products, providing various reports to the deal team, and maintaining data integrity throughout various bank systems.

Ideal candidate will possess the following : strong and effective verbal and written communication skills, critical thinking skills, analytical and problem-solving skills to reach resolution, ability to multitask and adapt to change quickly, experience collaborating and building relationships with partners across the enterprise, knowledge of key lending systems and applications (i.e. CapitalSteam, CLASS, ACBS, CUI, LINKS, Tableau), and familiarity collecting financial statements, covenant monitoring, and managing loan documentation.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description :

• Provides sales, service, and execution support for new and ongoing client relationships.
• Gathers required documentation. Prepares, reviews, and verifies documents and relevant information for accuracy. Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.
• Acts as a point of contact for clients, client teams, or service partners and may act as an escalation point for client implementation and servicing issues.
• Initiates, updates, and verifies client, account, or transaction details in relevant systems / applications. Provides reports as needed.
• May perform general administrative support.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

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To learn more about these and other programs, including benefits for full-time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement :

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO) : PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

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