Energy Efficiency Program Support Manager (Hybrid)

Our client is seeking an Energy Efficiency Program Support Manager to oversee program operations, vendor performance, and compliance with regulatory and business requirements. This role requires strong leadership, cross-functional collaboration, and the ability to drive process improvements to ensure the success of utility energy efficiency programs. Oversee performance of contracted vendors (office and field) to ensure successful program service delivery Manage employee performance and ensure strict adherence to safety protocols and practices Lead and participate in cross-functional teams (Customer Care, Contracting, Procurement, Legal, Marketing, IT, etc.) to resolve business and customer issues Develop and maintain program processes, ensuring compliance, business controls, and accurate invoice processing Identify and implement process improvements; streamline operations through automation where possible Monitor program Key Performance Indicators (KPIs) to ensure delivery meets business and regulatory expectations Prepare and present program / project status reports to senior management Support special projects as assigned Participate in storm restoration efforts, which may require non-routine schedules and duties Required Qualifications Bachelor's Degree in Management, Engineering, Business, Finance, or a related field and 7 years of experience in energy efficiency programs, construction, or related fields In lieu of a degree : 11 years of relevant experience Proven experience managing vendor performance and leading cross-functional teams Background in Energy Efficiency or Electric Vehicle programs Demonstrated management / leadership experience Valid U.S. driver's license Preferred Qualifications Certified Energy Manager (CEM) credential MBA or advanced degree Benefits : Health Insurance Sick time 401k Pay Range : $63.00 - $68.00 per hour (Depending on experience and qualifications) By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from HEPCO, Inc and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https : / / www.hepcoinc.com / privacy / All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.