Talent.com
Qdoba Restaurant Corporation
Restaurant Shift Lead - MAQdoba Restaurant Corporation • Boston, MA, US
Restaurant Shift Lead - MA

Restaurant Shift Lead - MA

Qdoba Restaurant Corporation • Boston, MA, US
30+ days ago
Salary
$17.00 hourly
Job type
  • Part-time
Job description

Pay Range: $17 - $19/hour

POSITION SUMMARY:

The Shift Lead is responsible for executing restaurant operations, in conjunction with the General Manager. The Shift Lead follows standard operational procedures for living the Brand Values and helping the brand thrive. Focus is on influencing guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

  • Maintains brand image by ensuring restaurant cleanliness, maintenance, and excellent service.
  • Treats all team members with respect and dignity.
  • Follows company guidelines and executes protocols for daily activities to achieve excellence in restaurant operational performance.
  • Encourages restaurant teams to consistently deliver excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a craveable guest experience.
  • Work with other team members to deliver long term sales growth initiatives designed to drive profitable sales growth.
  • Reviews, practices, and modifies as needed to continuously improve the guest experience.
  • Supports General Manager to Identify and train internal candidates for Shift Lead positions.
  • Assist in the training, of employees and ensures operations are executed per company operational standards.
  • Interacts with guests and the community; responds to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery. Promptly escalates concerns to the General Manager.
  • Assists the General Manager in using management information tools to analyze restaurant operational and financial performance.
  • Helps identify trends and assist actions for improvement.
  • Monitors costs and adherence to budget and restaurant goals.
  • Complies with all State and Federal labor laws and regulations.

The Shift Lead will help to support the company by maintaining an outstanding work environment through positive attitude, hospitality to guest and teammates and excellent operational performance.

QUALIFICATIONS:

To remain compliant with state and federal laws, you must be at least 18 years old.

Education: High school diploma or equivalent required.

Experience:

  • 6+ months of restaurant operations experience.

Skills/Knowledge/Abilities

  • Must complete Shift Lead training classes, and in certain states, must be ServSafe certified.
  • Ability to communicate in English is required, Spanish comprehension is helpful.
  • Fundamental reading, writing, math and computer/POS skills are required.
  • Must have access to adequate transportation.

Physical Requirements:

  • May be required to reach, bend, stoop, climb, and/or lift up to 50 pounds.
  • May be required to operate/access equipment at standard heights while walking or standing during entire shift.
  • Must be willing to work a variety of shifts, sometimes exceeding beyond eight hours, based on operating hours.
  • Must be able to work weekends and holidays.

REASONABLE ACCOMMODATION:

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Pay Range: $17 - $19/hour

Benefits:

  • Medical, Dental, Vision, & 401k for eligible employees
  • PTO (including vacation and sick where eligible)
  • Tuition reimbursement

Privacy Policy:

QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

Create a job alert for this search

Restaurant Shift Lead - MA • Boston, MA, US

Similar jobs

Shift Supervisor

WonderBrookline, MA, US
$21.00 hourly
Full-time +1

At Wonder, we want to make world-class food within reach, no matter where you live.As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food qu... Show more

FOH Shift Leader - Hiring Immediately

OTTOBoston, MA, United States
Full-time +1

OTTO ( [òt-to] /'o?tto/, meaning: eight).Italian pie into an extraordinary experience! Our mission is to revolutionize pizza and create memories worth sharing for not only our guests but for our em... Show more

Shift Manager

Taco BellLawrence, MA, United States
Full-time

Shift Manager Lawrence, MA {{position_name}} (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do... Show more

 • Promoted

Director 1, Healthcare Technology Management

Sodexo CareersBrockton, Massachusetts, US
Full-time

Role Overview: Lifesaving technology, powered by you.Your expertise impacts the lives of others.Invest in your life and the life of others.Sodexo is seeking an experienced individual for a Director... Show more

 • Promoted

Closing (Late Night) Shift Manager (03025) - 220 Park St

Domino's PizzaRockland, MA, United States
Full-time +1

Company Description Team Prior, Inc is a Domino's Franchise with stores in Maine and Connecticut.We have been globally recognized as one of Domino's top franchises.Franchisee, Lee Prior, started w... Show more

 • Promoted

Line Cook

Texas RoadhouseBrockton, MA, United States
Full-time

At Texas Roadhouse, we are a people-first company that just happens to serve steaks.Legendary Food and Legendary Service is who we are.We're about loving what you're doing today and preparing you f... Show more

 • Promoted

Shift Manager

Burger KingSalem, IN, US
Full-time
Quick Apply

Burger King® Hourly Shift Coordinator.Welcome to the Flame-Grilled Life.At Burger King®, our Hourly Shift Coordinators are the leaders who set the tone for every shift.You're responsible fo... Show more

Restaurant Delivery - Start Earning Quickly

DoorDashBrockton, MA, United States

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more

 • Promoted

North America Total Rewards Leader

Straumann GroupAndover, MA, United States
Full-time

Straumann Group in Andover, MA is seeking a Head of Total Rewards for North America, responsible for developing compensation and benefits strategies.This leadership role requires 10-15 years of exp... Show more

 • Promoted

Shift Leader

Taco BellBoston, MA, United States
Full-time

Shift Leader Boston, MA Role: Support the RGM by running great shifts in a self-sufficient manner.Take ownership and responsibility to solve problems; seek help from others when appropriate; and... Show more

 • Promoted

Shift Leader

Panda Restaurant GroupDorchester, MA, US
$21.00 hourly
Full-time

Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,... Show more

"Leadership Positions from Team leader, Shift Leader to Senior Management" available

Chick-fil-ABrockton, MA, United States
Full-time

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart.They have a passion for people and serving others, have strong charact... Show more

 • Promoted

Kitchen Leader

Chipotle Mexican GrillBrockton, MA, United States
Full-time

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We are changing the fac... Show more

 • Promoted

2nd Shift Maintenance Lead

JobotBrockton, MA, United States
Full-time +2

FP&A Manager opportunity with a well-capitalized real estate / housing organization supporting budgeting, forecasting, and executive-level decision-making.High visibility with exposure to leadershi... Show more

 • Promoted

Cafe Shift Lead

The Cambridge School of Culinary ArtsCambridge, MA, US
Part-time
Quick Apply

CSCA Café is a new and exciting café and bakery that will highlight exceptional coffee, exquisite pastries and a friendly atmosphere.We pride ourselves on providing top-notch service, the... Show more

Opening Shift Manager (03025) - 220 Park St

Domino's PizzaRockland, MA, United States
Full-time

Company Description Team Prior, Inc is a Domino's Franchise with stores in Maine and Connecticut.We have been globally recognized as one of Domino's top franchises.Franchisee, Lee Prior, started w... Show more

 • Promoted

Crew Leader (Manheim)

Cox EnterprisesNorth Dighton, MA, United States
Full-time

Job Family Group: Vehicle Operations.Management Level: Individual Contributor.Flexible Work Option: No remote option; must work at a specified Cox location.Compensation: Hourly base pay rate is $16... Show more

 • Promoted

Restaurant Manager-Boston, MA

B Hospitality CorpBoston, MA, US
Full-time
Quick Apply

Butler Hospitality operates the Food and Beverage Departments within our partner hotels throughout the USA, Great locations and conveniently located!.We are looking for talented Restaurant Managers... Show more

Trayline Attendant

Sodexo S ABrockton, MA, United States
Full-time +1

Trayline Attendant Location: SIGNATURE HOSPITAL BROCKTON HOSPITAL - 91202006 Workdays/shifts: Varying shifts, days/hours (open availability preferred).More details will be provided during the int... Show more

 • Promoted

Healthcare Food Service Manager — Hands-On Team Leader

Sodexo GroupMiddleborough Center, Massachusetts, United States
Full-time

Sodexo Group is hiring a Food Service Manager 2 for McLean Southeast Medical Center in Middleborough, MA.The role involves leading a team of 7, ensuring operational excellence in food service, and ... Show more