Admission Scheduling Coordinator

Admission Scheduling Coordinator

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

Position Profile

Coordinates scheduling admission process for patients in a non-hospital setting. Promotes patient / family centered care through exemplary internal and external customer service.

Responsibilities

§ Coordinates effective and efficient admission process.

§ Manages phone / email communications effectively and efficiently.

§ Processes timely and accurate patient status reports.

§ Creates timely and accurate documentation.

§ Utilizes resources effectively and efficiently.

§ Adheres to scope of practice / HOV policies / standards; facilities continuously improved

processes / services.

§ Maintains community resource information for people in the community.

§ Provides admission clinical resource support. (n urse incumbents only )

§ Maintains and enhances professional skills.

§ Adheres to high standards of personal and professional conduct.

Minimum Qualification

§ High school diploma or equivalent experience.

§ Minimum 3 years medical scheduling / office experience.

§ RN licensure (nurse incumbents only)

Preferred Qualifications

§ Previous hospice / homecare staffing experience preferred.

§ Familiarity with basic medical terminology preferred.

Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and resources.

Hospice of the Valley is an equal employment opportunity employer. EOE / M / F / D / V

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