Senior Knowledge Manager

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and effective solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts Inc. is currently seeking a qualified Senior Knowledge Manager with experience in developing, managing, and maintaining SharePoint Knowledge Management assets in support of our Defense Intelligence Agency client. The Senior Knowledge Manager will collaborate with internal stakeholders to define knowledge management requirements and gather feedback. Conduct regular meetings and communicate effectively with stakeholders to ensure alignment on knowledge management initiatives. Store and organize requirements in an approved centralized database/content management/records management system. Create and maintain centralized knowledge repositories using SharePoint to store, organize, and manage content and resources. Ensure information is easily accessible and searchable for staff and participants. Oversee the creation, review, and approval of content to ensure accuracy and relevance. Manage version control and updates to materials to reflect the latest information and practices. Conduct regular audits of knowledge assets to ensure they are up-to-date, relevant, and accurate.

We prefer candidates that have the confidence to tackle new technologies and stretch their competencies to areas of development that they may not have encountered before. The Senior Knowledge Manager will engage with clients to understand their business objectives, challenges, and aspirations related to knowledge management.

Responsibilities:

• Initiate, draft, and review all formal knowledge management plans, processes, requirements, and lessons learned.
• Create and manage SharePoint site collections, subsites, and workspaces. Set up site hierarchies and navigation to ensure logical organization.
• Create, configure, and manage document libraries and lists for storing and organizing content. Implement version control, metadata, and content types to enhance document management.
• Set up and manage user permissions and access controls to ensure information security. Configure group and individual permissions for different levels of access.
• Create and manage pages, web parts, and content layouts. Use SharePoint Designer or other tools to customize the look and feel of SharePoint sites.
• Plan and execute content migration projects to move data from legacy systems to SharePoint. Ensure data integrity and minimal disruption during migrations.
• Provide support and assistance to users in accessing and utilizing knowledge assets. Troubleshoot and resolve issues related to knowledge management systems and tools.
• Develop and update knowledge management guides and reference materials to support knowledge sharing.
• Assist in developing knowledge management strategies, policy development, and continual improvement frameworks.

Location: On-site in Washington,

Salary Range: $150,000-160,000. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.

Requirements

• 7 years of knowledge management experience
• Bachelor’s or advanced degree in a relevant field
• Experience developing and maintaining knowledge management systems and repositories like SharePoint
• Experience eliciting, documenting, verifying, and managing knowledge management requirements
• Experience developing communications plans and preparing and conducting knowledge management and knowledge asset training
• Excellent verbal and written communications skills (using the MS Office Suite of productivity tools: Word, PowerPoint, Excel, etc.) along with the ability to present technical data and approaches to both technical and non-technical audiences.
• Experience working in the Intelligence Community and/or DoD as a knowledge manager

Clearance:

• Must have active TS/SCI clearance, and willing/able to get CI Polygraph
• US Citizen

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts who pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer a competitive benefits package that includes paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.

We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or engage in other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes a commitment to continuous professional development.

We work hard, we play hard. ITC is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – , we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We appreciate your commitment to building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

ITC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

ITC is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, ITC has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to IT Concept Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for IT Concepts to be considered for a position. If you need alternative application methods, please email and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email .

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