Dynamic and growing retail company is seeking an Information Technology (IT) Manager, Enterprise Applications !
The IT Manager, Enterprise Applications will manage and support Merchandising, sales audit, supply chain, HR and Finance applications.
Benefits
- Medical, Dental & Vision Insurance
- FREE Life Insurance
- Short- & Long-Term Disability Insurance
- Flex Time Off
- 401k with company match
- Huge Employee Discount at all our stores, so check us out
- Amazing training & career path
- Competitive pay!
- And more!
What You'll Do
Provide technical and functional support for Retail Merchandising, Warehouse Management, sales audit, finance, HR, and planning applications as needed.
Be a reliable partner for Merch, WMS, Finance team in their projects.
Manage enterprise applications team to deliver business requirements.
Triage production issues in timely manner and solve issues permanently.
Keep management informed on critical issues and resolutions.
Effectively manage communication to the business on production issues.
Perform analyses on software application functionality and suggest improvements, solidify requirements.
Attention to details for error handling, logs, and audit process for existing and new applications.
Good knowledge of version control and batch process.
Work on critical projects to deliver technical requirements.
Manage business users’ requirements, vendors, and 3rd parties. Hold 3rd parties responsible to deliver tasks on time.
Consulting with the software development team, internal users, and clients to improve application performance.
Managing tickets across multiple business systems environments to ensure continued and synchronized operations.
Establishing the root causes of application errors and escalating serious concerns to the Vendor.
Manage SaaS application releases, testing and go-live with least business impact.
Work with auditors to deliver required information and manage access reviews for applications.
Keeping a record of escalation and scheduling application updates.
Documenting processes and monitoring application performance.
Prioritize multiple, open issues, and deliver solutions.
Document issue triage as troubleshooting progresses.
Follow best practices for change control of proposed solutions and follow SDLC process.
Process Tickets for APTOS, ORACLE, Great Plains, and other systems.
Report common issues identified from service partners for escalation
Performs other specific duties or assignments as directed by enterprise applications director and manager.
IT Manager, Enterprise Applications
Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Information Technology (IT)...
IT Manager, Enterprise Applications
Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Information Technology (IT)...
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