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Program Manager

Program Manager

USA JobsDenver, CO, US
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Program Manager

This position is aligned to Integrated External Networks (IEN) Veteran and Family Member Programs (VFMP) Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA), under the Veterans Health Administration (VHA), Office of Integrated Veteran Care (IVC). The incumbent is organizationally aligned under the CHAMPVA Program Manager. The position will be duty located at the Denver Federal Center located in Lakewood, Colorado.

Responsibilities include :

  • Serving as the primary technical and operation consultant for the development and implementation of Eligibility Enrollment Verification (EEV) and Document Control & Data Management (DCDM) operations related to new programs and / or initiatives that have a direct impact on eligibility and data management.
  • Responsible for planning, coordinating, tracking and communicating project objectives with a directorate and to various stakeholders that are both external and internal to the VA.
  • Performing special studies, analyses, investigations and / or audits and making recommendations leading to increased efficiency and problem resolution having wide and significant impact throughout the Directorate, Purchased Care organization, VHA organization and the veteran population.
  • Maintaining sponsor and beneficiary file record in accordance with established guidelines.
  • Providing personnel management for a department and ensuring compliance with established policies and procedures.

Work Schedule : Full-Time, Monday through Friday, between 6 : 00 am to 4 : 30 pm. Telework : This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual : This is not a virtual position. You will be required to report to an office.

Position Description / PD# : Program Manager / PD024100

Relocation / Recruitment Incentives : Not Authorized

Critical Skills Incentive (CSI) : Not Approved

Permanent Change of Station (PCS) : Not Authorized

Requirements Conditions of Employment :

  • You must be a U.S. Citizen to apply for this job.
  • Selective Service Registration is required for males born after 12 / 31 / 1959.
  • Selected applicants will be required to complete an online onboarding process.
  • Acceptable form(s) of identification will be required to complete pre-employment requirements.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest.
  • Qualifications :

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10 / 10 / 2025. Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

    You may qualify based on your experience as described below :

  • Develops and manages worldwide health care benefits payment programs using qualitative and quantitative methods to improve program effectiveness and efficiency.
  • Oversees the determination of eligibility for dependent programs and resolution of discrepancies that occur through data matches with other agencies.
  • Identifies actual or potential problem areas, trends, significant program accomplishments or similar factors using a knowledge of operating programs and interrelationships among them.
  • Develops long-range program plans, goals, objectives, and milestones to evaluate the effectiveness of programs conducted throughout an agency, or a regional structure of equivalent scope.
  • Collaborates with others in an organization to conduct studies on costs, efficiency, and productivity to assess the impact and resulting implications for organizational staffing, budget, and procedural methods.
  • You will be rated on the following competencies for this position :

  • Customer Service
  • Administration and Management
  • Strategic Thinking
  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

    You will receive credit for all qualifying experience, including volunteer experience.

    Physical Requirements : The work is sedentary in nature, although some slight physical effort may be required.

    For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https : / / www.opm.gov / policy-data-oversight / classification-qualifications / general-schedule-qualification-standards / .

    Education There is no educational substitution at this grade level.

    Additional Information :

    Receiving Service Credit or Earning Annual (Vacation) Leave : Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    This job opportunity announcement may be used to fill additional vacancies.

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