IT Desktop Support Technician - Hybrid
Job Description : *Our Customer is looking for an onsite support resource to provide IT support for their facility in Pueblo, CO.
This position will be responsible for daily operational duties as a Desktop Support Technician. Duties will include deployments of computers and computer peripherals.
Troubleshooting and incident resolution of issues submitted by End Users both from a software and hardware perspective (including Operation Systems, Desktop Applications, Desktops, Laptops, Surface Pro Tablets, etc.
Assisting to troubleshoot and resolve issues with simple network, voice, server and meeting room related issues as a Smarthands resource.
- Perform installation of Desktop Software, Desktops, Laptops, Tablets Surface Pros and various peripherals
- Troubleshooting common issues with Desktop Software and Operating Systems
- Repair and replace components in warranty and non-warranty hardware (Desktops, Laptops, Tablets Surface Pros, Peripherals)
- Perform End User moves from various office locations including all computer related hardware and peripherals
- Assist with troubleshooting and resolution of issues with simple network, voice, server and meeting room related issues as a Smarthands resource (hands and feet)
- Coordinating work with Client and Third Party Vendors
- Management of Desktop Hardware Configuration Management Databases (updating location and asset information)
- On-Call / Standby relating to high priority Deskside, Network, Hosting incidents afterhours We are looking for a go-getter.
Someone who is a quick learner and eager to grow. They are targeting someone who wants to take on additional tasks and even make suggestions on more efficient projects.
Skills : *Desktop, Support, Office 365, Windows 10, active directory, MDM, Outlook, SCCM, Hardware, Troubleshooting, Technical support*Top Skills Details : *Desktop Support, Office 365, Windows 10, Active Directory, MDM, Outlook About TEKsystems : We're partners in transformation.
We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.