Project Manager, Implementation TPA/Employer-Remote

Putting People First in Pharmacy- Navitus was founded as an alternative to traditional pharmacy benefit manager (PBM) models.

We are committed to removing cost from the drug supply chain to make medications more affordable for the people who need them.

At Navitus, our team members work in an environment that celebrates diversity, fosters creativity and encourages growth.

We welcome new ideas and share a passion for excellent service to our customers and each other.

The Project Manager, Implementation TPA / Employer (IPMT) is a highly motivated professional with at least 3 years of successful project management experience interfacing with TPA and / or employer type clients to manage projects that could include but is not limited to transitioning clients to Navitus from their current PBM, implementing new services / programs, and facilitating a change in vendor relations.

The position is responsible for building an early relationship with the clients so they learn to trust us and have confidence that their transition needs will be successfully met as seamlessly as possible.

The IPMT must have strong relationship skills to be able to work with not only the client team members, but also with the subject matter experts within Navitus which will be key to a successful implementation.

Excellent communication skills are necessary to ensure that all team members are kept well informed of the requirements, any changes, progress status and any potential issues.

The IPMT will additionally be responsible for supporting other client projects as needed and lead and contribute towards team goals.

Is this you? Find out more below!

How do I make an impact on my team?

• Prepare for and facilitate a new TPA or employer client Kick-off Meeting for the purposes of requirements gathering and discovery
• Assist the Client with facilitating any impact analysis to best determine the appropriate requirements to ensure a smooth and successful implementation
• Ensure all requirements are documented in the standard project templates and tools and then obtain approval from the Client before initiating builds
• Create and maintain a high-level project plan
• Continuously monitor progress in terms of the status of the project and report back to internal management and subject matter team members and the Client using weekly status report formats
• Assist with escalated client issues, member issues, project issues, etc. as identified or requested by the client through direct support or through the support of the Navitus subject matter experts assigned to the project
• Provide go-live support either through remote access or internal on-site access. This requires working on January 1st of each year and other non-business days as needed
• Facilitate Post Implementation Review meetings with a new TPA or employer client
• Support other client related projects that require project management services
• Travel to Client sites as needed

What our team expects from you?

• Bachelor's degree in business, marketing, or related area preferred
• Knowledge of PBM or health care industry required
• Prefer at least 3 years project management experience, working with external clients
• Ability to work independently and prioritize work in order to meet client and internal needs
• Strong team orientation, commitment to sales and client service and desire to succeed
• Willingness to travel as needed to meet client requirements
• Excellent verbal and written communication, presentation and negotiation skills required
• PC skills; Microsoft Office, Email, and Internet
• Valid State Driver’s License and current Automobile Insurance Policy
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

What can you expect from Navitus?

• Hours / Location : Monday-Friday 8 : 00am-5 : 00pm CST, Remote
• Paid Volunteer Hours
• Educational Assistance Plan and Professional Membership assistance
• Referral Bonus Program up to $750!
• Top of the industry benefits for Health, Dental, and Vision insurance, Flexible Spending Account, Paid Time Off, Eight paid holidays, 401K, Short-term and Long-term disability, College Savings Plan, Paid Parental Leave, Adoption Assistance Program, and Employee Assistance Program
30+ days ago