Branch Executive Director

Job Description

The Branch Executive Director of the East Triangle YMCA in Clayton, NC serves as the strategic and operational leader of a YMCA branch, driving community engagement, staff development, and program excellence. This role is responsible for cultivating strong community partnerships, leading high-performing teams, and ensuring alignment with the YMCA of the Triangle’s mission and strategic goals.

The Executive Director oversees branch operations, financial performance, philanthropic growth, and facility management while fostering a culture of innovation, inclusion, and impact. As a visible ambassador of the YMCA, the Executive Director champions the organization’s values and advances its presence and influence within the community.

They are responsible for managing the functions of the program in accordance with the stated mission, goals, and policies established by the administrative staff, governing committees, and Board of Directors of the YMCA.

Qualifications

• Bachelor’s degree in business administration, human services, or a related field required.
• Minimum of five years of progressive management experience, preferably in the nonprofit sector, with a strong background in strategic planning, board and volunteer engagement, fundraising, and overseeing multi-site operations.
• Proven ability to lead complex operations in collaboration with the corporate office and subject matter experts through staff and community engagement and supervision, volunteer development, philanthropy and fundraising, branch operations management, and program delivery.
• Strong financial acumen and management skills, with the ability to develop, implement, and manage complex budgets, evaluate financial performance, and take proactive and decisive action when needed.
• Strong understanding of business drivers, strategic priorities, and funding opportunities, with the ability to lead local efforts in support of and connected to broader organizational goals and objectives.
• Skilled in building and sustaining strong, collaborative relationships with high-level community volunteers and leaders.
• Exceptional communication and presentation skills, including public speaking, meeting facilitation (in person and virtual), and written communication.
• Demonstrated ability to relate effectively and work in partnership with diverse groups of people from all backgrounds; multilingual ability is a plus.
• Proven ability to coach, mentor, lead, and develop staff through change, fostering a collaborative, high-performing culture.
• Ability to provide essential feedback to key leaders and staff with the goal of continued professional growth, development, and success.
• Resilient and adaptable, with the ability to manage multiple priorities under pressure while maintaining excellence.
• An outstanding commitment to the YMCA Mission and Purpose—with the proven ability to model and teach unifying behavior to support Y culture and develop high-performing and collaborative teams.

Essential Functions

Drives Strategic Community Engagement

• Serves as a leading and public-facing voice and presence in the community, cultivating strategic partnerships with local organizations, chambers of commerce, businesses, schools, and governments, strengthening the Y’s community connection, mission advancement, and alignment with regional needs in close collaboration with the Association Resource Center.

Leads and Empowers High-Performing Teams

• Provides and executes visionary strategic and tactical leadership to the Branch Leadership Team and broader branch staff, modeling and fostering a collaborative approach to our work through inclusive and proactive decision-making, consistent communication, evaluation and evolution, and high-impact team development strategies that drive quality, relevancy, and excellence across programs.

Stewards an Engaged and Diverse Advisory Board

• Leads the development and engagement of the Branch Advisory Board, recruiting and onboarding diverse and inclusive, mission-aligned board members—partners with the Association Resource Center to provide strategic guidance for advisory board-driven initiatives that strengthen the branch’s community impact in alignment with the YMCA of the Triangle’s goals and objectives.

Champions Talent Development and Growth

• Recruits, develops, and retains exceptional, diverse staff teams. Builds a strong leadership pipeline through intentional onboarding, strategic coaching, and performance development that cultivates a mission-driven, quality-focused branch workforce and culture.

Ensures Operational Collaboration and Alignment

• In partnership with the YMCA of the Triangle, subject matter experts, enterprise-wide departments, and other branches actively seek and collaborate on the design, delivery, evaluation, and innovation of branch and association programs and community initiatives.

Leads Philanthropic Growth and Volunteer Engagement

• Partners with the Philanthropy Department to drive all aspects of branch fundraising, including leadership of the Annual Campaign, identification, cultivation, and solicitation of major donors, stewardship of key relationships, and oversight of all branch philanthropic efforts.

Drives Fiscal Stewardship and Performance

• Oversees the branch’s financial planning, leadership, management, and critical decision-making with strategic and tactical discipline, ensuring budget alignment, strong financial health, and achievement of key performance indicators in support of sustainable growth and the YMCA of the Triangle’s overall financial position.

Ensures Effective and High-Quality Programs and Engagement

• Supports the collaboration, design, and execution of high-quality, innovative, and constituent-driven initiatives that are high quality and advance association-wide priorities, enhance engagement and retention, and address emerging community needs.

Guides Annual Planning and Execution

• Directs the development and implementation of the branch’s annual operating plan, ensuring alignment with association strategies, data-informed decision-making, and measurable outcomes.

Fosters a Culture of Innovation and Impact

• Cultivates a forward-thinking culture that encourages creativity, embraces continuous improvement, and centers the member experience in all programming and service delivery.

Ensures Operational Excellence in Facilities

• Partners with the Association on oversight of all branch facilities, assets, and equipment, ensuring safety, cleanliness, and functionality to deliver a best-in-class YMCA experience and maintain strong brand integrity.

Stewards, Protects and Champions the YMCA’s Brand

• Strategically advances and tactically stewards, protects, and champions the YMCA of the Triangle’s brand, ensuring alignment with national standards and reinforcing brand standards across all operations, programs, and community engagement efforts. Acts as a visible and credible ambassador of the Y’s mission, purpose, values, and impact.

Contributes to Enterprise-Wide Leadership

• Actively participates in association-wide leadership initiatives, fostering cross-functional collaboration, sharing best practices, and advancing the YMCA’s strategic direction, mission, and business objectives.

Exemplifies Mission-Driven Leadership

• Performs other leadership responsibilities as needed, demonstrating agility, service, resilience, and an unwavering commitment to the YMCA’s mission and community impact.