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Allyalign Health
Community Engagement ManagerAllyalign Health • Detroit, MI, United States
Community Engagement Manager

Community Engagement Manager

Allyalign Health • Detroit, MI, United States
5 days ago
Job type
  • Full-time
Job description

Senior Living Community Engagement Manager

The Senior Living Community Engagement Manager is a new role designed to educate and engage with our senior living community partners and residents. The Community Engagement Manager will have a designated set of facility partners with whom he/she is on a first name basis, developing deep and lasting relationships. The facility staff experience with Curana, and to a certain extent the patient/family experience, should directly tie to the strengths and success of this role. We strive for exceptional experience, engagement, and retention of our facility partners.

Essential Duties & Responsibilities

Facility Staff Engagement

  • Meet with community staff (e.g., Executive Director, Director of Health and Wellness, Director of Sales & Marketing, etc.) on a regular basis at designated set of senior living communities
  • Identity a "Curana Champion" within each facility and nurture that relationship
  • Share data and dashboards and highlight areas of opportunity
  • Report back to Clinical Operations leaders on operational issues you are seeing on the ground
  • Coordinate and attend facility and Curana Health educational/social events
  • Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership)
  • Be attentive to the needs of the facility and communicate back to the team

Patient/Family Engagement

  • Organize, schedule, and lead patient and family engagement / educational events
  • Ensure the senior living residents are aware of Curana's service offering and sign residents up for services
  • Other duties as assigned

Qualifications

  • Associates or Bachelors degree
  • Outgoing individual who loves interacting with people
  • Prior experience in sales or consulting preferred
  • Experience in the senior living setting strongly preferred
  • Organized and effective communicator
  • Proficient in Microsoft Office
  • Positive attitude and strong interpersonal skills
  • Passionate about helping others
  • Highly organized
  • Willingness to learn and be a part of something great
  • Willingness and ability to travel, up to 100%
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Community Engagement Manager • Detroit, MI, United States

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