Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.
The Call Specialist - Bilingual provides high volume multilingual customer support by assessing eligibility, connecting individuals to financial and community resources, maintaining accurate case records, de-escalating complex interactions, and collaborating with stakeholders to ensure equitable access to services and program compliance.
PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
Other Requirements: Comply with program and/or requirements related to:
Education and Experience Requirements:
Minimum
Preferred
Call Specialist - Bilingual • Chicago, IL, US
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