Field Operations Support Coordinator, Subcontracting

Residential Service Subcontracting Project CoordinatorThe Residential Service Subcontracting Project Coordinator plays an important role in the progress of Tesla's energy service program. This position will be responsible for managing individual service projects for the entire project life cycle, including quoting and understanding subcontracting costs, managing Purchase Orders and Invoices, coordinating site visits for subcontractors, and maintaining project updates and notes. The Subcontracting Project Coordinator also serves as key communicator to the Tesla Subcontracting network. This requires a strong background in renewable energy service coordination and an emphasis on residential energy service. This role also requires strong communication skills and ability to manage various project aspects at a fast pace.ResponsibilitiesReview project Scope of Works to prepare Request for Proposals from SubcontractorsCollaborate with Subcontractors to schedule approved service work, coordinating with internal teams as necessaryOversee job closeout processes, including reviewing subcontractor invoices, verifying deliverables meet quality standards, and ensuring timely project completionMaintain and update the Service Center Application (CRM) to organize workflows, track progress, and ensure systemManage subcontractor relationships and own subcontractor issue resolution, and manage escalations with internal teamsMonitor service-level agreements (SLAs) to manage project timelines and identify process gaps for potential improvementsCoordinate site access, customer/resident communications, track part serial numbers and subcontractor RMAs, and subcontractor onsite equipment coordination'sRequirements3+ years of experience in renewable energy operations or related fields; OR 5+ years of experience in Operations Management, Construction, or related fieldExperience working with multiple subcontractors for field service workExperience reviewing electrical diagrams, roof work, and electrical scopes of workSelf-motivated with a proactive approach to improving systems and workflows. This role must be highly motivated to organize and updating the team project workflow. This attribute is essential to this role, and to the success of the subcontracting teamStrong organization and verbal/written communication skills for collaboration with subcontractors and internal teamsProven proficiency in Operations CRM (Tesla SCA or comparable), Microsoft Excel, Share Point, and WordCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program