Account Manager
Overview :
At Community Blood Center of Greater Kansas City, we have a passionate enthusiasm for service excellence. We believe diversity drives innovation, and we strive to cultivate a workforce as dynamic and diverse as the communities we serve.
CBC seeks creative visionaries who thrive in a culture that fosters growth and advancement. We invite you to build and evolve with a global institution committed to excellence in blood banking, transfusion medicine and cellular therapies, and innovative research.
Explore our career opportunities, and learn more about how your skills and expertise can save lives and strengthen communities locally, nationally, and around the world.
Responsibilities :
Under supervision of the Director of Donor Recruitment is accountable for the development, planning and promotion of blood recruitment activities within an assigned territory.
Responsible for educating and communicating with the public about the need for blood, the local blood program and blood donation.
Acts as a liaison between the Blood Center and donor groups. Develops and maintains contact with volunteers to encourage their participation.
Essential Functions :
Recruits blood donors and blood donor groups.
Schedules new and existing blood drives.
Provides publicity and recruitment materials for blood drives.
Provides education, training and assistance to volunteers organizing blood drives.
Speaks to individuals and groups about the need for blood, Community Blood Center and blood donation.
Works to maximize blood collection within an assigned territory.
Meets blood collection goals.
Represents Community Blood Center in community activities.
Conducts tours of the blood center.
Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.
Must have and maintain a valid operators license and clean driving record. All tickets, suspension must be reported to supervisor.
Must be willing to travel more that 75% of the time.
Qualifications : Requirements
Requirements
Associate or Bachelors Degree in Marketing, Public Relations, Communications or related field, or equivalent work experience.
Two years of sales or marketing experience preferred.
Skills and Knowledge
Excellent customer service skills and ability to work effectively with a diverse population.
Ability to communicate effectively with customers and employees of organization verbally and in writing.
Excellent organizational skills and ability to handle multiple priorities effectively
Ability to solve problems and work independently.
Exceptional presentation skills.
Ability to write routine reports and correspondence.
Advanced computer skills.
Good driving skills and records.
Microsoft Office Suite Word, Excel, PowerPoint
Database management
Knowledge of Missouri and Kansas driving laws as applicable.
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