Reports To : Program Manager
Program Manager
Location : 19 Winthrop street Brooklyn, NY 11225
What The Program Supervisor Does :
- Plan and organize program activities to maximize program contract’s goals and performance targets.
- Supervision of staff; including managing timesheets, conduct performance appraisals, coaching, counseling, mentoring, and supporting reports to excel and strengthen team collaboration.
- Troubleshoot customer / client issues & concerns, and make decisions in accordance with program policies, procedures, and protocols.
- Work with direct reports to review and improve any customer feedback, recommend training, and other appropriate recommendations.
- Lead appropriately any pushback or resistance to change from customers, programs, and funders.
- Monitor customers’ progress towards their goals weekly.
- Review all documentation related to customers’ progress for accuracy, completeness, and clarity.
- Enter all direct services into agency data base.
- Lead and participate in administrative and staff meetings as requested.
- Responsible for submitting data for monthly, annual and all other applicable reports to CAMBA management and / or to funders.
- Prepare marketing materials for the program.
- As necessary maintain caseload.
- Prescreen customers over the telephone for eligibility and may schedule intake appointments, including facilitating evidence based Interventions.
- Plan, coordinate and facilitate social / peer support events, including group facilitation for clients.
Minimum Education / Experience Required :
Associates degree required, Bachelor’s degree preferred.
Other Requirements :
Experience in a multisite organization.
Compensation : $55,000 $57,000 Annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate.
This includes but is not limited to experience, education, budget and / or program size, internal equity, skills and other factors that may be required for the position and organization.
Status : Full-time (35 hours per week)
Benefits : CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply.
We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.
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