Program Supervisor

Program Supervisor

Job ID : 320103

Location : Rio Salado Community College

Full / Part Time :

Regular / Temporary : Regular

Salary Range

$62,006 - $80,608.50 / annually, DOE

Grade

Work Schedule

The standard work schedule will be Monday - Friday 8 : 00am - 5 : 00pm during the Academic Year.

7 : 00am - 6 : 00pm during the Summer Months

This position offers remote work allowing employees a combination of onsite and work from home options. The expected remote work schedule for this position is determined by the needs of the department.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options

• Paid observed federal holidays & additional paid time off throughout the year
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match
• Paid vacation, sick, and personal time (if applicable)
• Multiple health and dental insurance coverage plans
• Virtual : Reach a doctor 24 / 7
• Flexible Spending Accounts (FSA)
• Maricopa Perks & Gears Discount Program
• Employee assistance program (EAP)
• $4,000 Annual professional development growth funding (if applicable)
• Tuition reimbursement for employee and dependents (if applicable)
• Revised summer work schedule
• Maricopa Employee Health & Wellness Program
• Employee recognition opportunities
• Public Service Loan Forgiveness

Job Summary

This position is located in the College's Employee Engagement and Resource Center. The position manages all employee relations issues for the college, serving as the primary contact for employee concerns and complaints.

It oversees employee training and development, ensuring leadership is informed about employee issues. Additionally, the position is responsible for the team that implements all employee engagement programs.

The role includes supervising the HR Analyst and HR Specialist Sr., providing development and support, while also providing consultation at all levels throughout the college.

Essential Functions

35% - Employee Engagement : Fosters a culture of employee engagement within the college. Develops and implements innovative programs that enhance employee well-being, recognition, and development, thereby boosting morale and job satisfaction.

Involves organizing comprehensive training, wellness, and employee development programs designed to support the personal and professional growth of all staff members.

Creates an environment that values continuous learning and acknowledges achievements, this position ensures that employees are motivated, engaged, and committed to the college's mission and goals.

35% - Employee Relations : Oversees all aspects of employee relations to maintain a harmonious workplace, managing discussions on employee performance, behaviors, and misconduct.

Facilitates conflict resolution, enforces professional conduct standards, manages complex issues, (e.g., escalated concerns, discipline and termination activities) acting as a liaison with internal and external stakeholders.

Identifies resource needs, implements best practices, ensures compliance with regulations, and coordinates staff development.

Oversees ADA and FMLA matters, ensures the college adheres to these critical regulations while addressing escalated employee concerns and fostering policy development for fairness and accountability.

30% - Administrative and Strategic Management : Leads the development and execution of the day-to-day program strategies, focusing on employee relations as part of the college's strategic pathways.

Includes the management of 4DX goal-setting processes, maintains accurate employee records, conducts industry standard research, trends, best practices, and generates detailed analytical reports to foster informed decision-making.

Plans, organizes, assigns, supports and supervises assigned staff, ensures they are equipped and motivated to meet their objectives.

Ensures that projects are aligned with the college's strategic objectives and guidelines, effectively utilizes data to guide and enhance organizational performance.

This comprehensive approach helps maintain a productive team dynamic and supports the organization's overall growth.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in education, business or public administration, or related field, four (4) years of related program management experience that includes two years of lead or senior level work, preferably in an educational setting.

Associate's Degree from a regionally accredited institution in education, business or public administration, or related field, six (6) years of related program management experience that includes two years of lead or senior level work, preferably in an educational setting.

High School Diploma / GED from a regionally accredited institution in education, business or public administration, or related field, eight (8) years of related program management experience that includes two years of lead or senior level work, preferably in an educational setting.

Desired Qualifications

A. Extensive experience in developing and implementing employee engagement programs : Demonstrated ability to create and manage innovative programs that enhance employee engagement, well-being, recognition, and development, contributing to improved morale and job satisfaction within HR and / or Employee Services environment.

B. Expertise in handling complex employee relations issues : Requires a minimum of two (2) years of experience in managing discussions related to employee performance, behavior, and misconduct, including conflict resolution, coaching, employee development, discipline, and termination processes.

Must have proven ability to enforce professional conduct standards and manage sensitive issues effectively within HR and / or Employee Services environment.

C. Proficiency in regulatory HR compliance and procedure development : Must have in-depth knowledge of ADA, FMLA, and other HR relevant employment laws.

Experience in ensuring organizational adherence and interpretation to policy, regulations and developing procedures that promote fairness and accountability.

D. Leadership in strategic management and program execution : Strong background in leading strategic planning and execution within an HR or Employee Services context, including experience with 4DX goal-setting processes and the ability to produce and analyze detailed analytical reports to guide decision-making.

E. Advanced supervisory and team development skills : At least three (3) years of supervisory experience required, with a focus on supporting, mentoring, and developing staff to achieve high performance and alignment with strategic objectives.

F. Strong communication and interpersonal skills : Exceptional verbal and written communication skills are essential for effective liaison work with internal and external stakeholders, as well as for facilitating training, coaching, and wellness program within HR and / or Employee Services environment.

Special Working Conditions

May require prolonged computer viewing. May be required to work at multiple sites or locations. Travel to campus during interview / selection process will be at candidate's own expense.

May require numerous evenings or weekends. May be required to lift or carry up to #25 lbs

Possession of a valid State of Arizona Class D Driver's License is required; employee must meet district minimum standards regarding driving :

https : / / www.maricopa.edu / about / careers / application-information#mvd

If moving from out of state)

Possession of a valid State Class D Driver's License is required; employee must meet district minimum standards regarding driving :

https : / / www.maricopa.edu / about / careers / application-information#mvd

How to Apply

Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Apply on or before June 12th, 2024 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

Rio Salado Title IX / 504 Coordinator is O. Tafari Osayande, [email protected] , 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.

Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS HRAM FL.HRS CG SEARCH FL.GBL?

Page HRS APP JBPST FL&Action U&FOCUS Applicant&SiteId 1000&JobOpeningId 320103&PostingSeq 1

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