Consumer Complaints Analyst

Consumer Complaints Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. The Consumer Complaints Analyst is responsible for investigating and preparing comprehensive written responses to complaints received from state insurance departments, and other government agencies. The Complaints Analyst ensures timely and accurate resolution of complaints while maintaining compliance with regulatory standards and company policies.

Key Responsibilities :

• Investigate complaints received from regulatory and government agencies thoroughly and impartially.
• Analyze case details, review supporting documentation, and identify key issues to address in responses.
• Prepare clear, concise, and professional written responses tailored to meet the requirements of each agency.
• Collaborate with internal departments to gather relevant information and coordinate responses.
• Maintain accurate and detailed records of all complaint investigations and resolutions.
• Ensure all responses are submitted within established deadlines.
• Stay up to date with industry regulations, standards, and best practices to ensure compliance.

Required Skills :

Qualifications :

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

Minimum Salary : 34320.00 Maximum Salary : 34320.00 Salary Unit : Yearly