Job Opportunity
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Job Description
Work Experience : At least five years of management experience in a complex, large format store
Education : Bachelor's degree in relevant field of study or equivalent years of related work experience required
Attendance : Regular attendance required.
Skills and Abilities
- Leadership skills to inspire, lead, and manage a large retail organization
- Customer service skills to train store associates
- Entrepreneurial skills to diagnose and capture sales opportunities
- Operational and execution skills to manage store supply chain, maintenance, and other activities
- Employee relations expertise to drive associate recruitment and retention
- Ability to interpret and communicate policies and initiatives to store associates to drive execution
- Financial planning and budgeting experience to achieve financial objectives
- Ability to work flexible hours such as evenings, weekends, and holidays as necessary
- Ability to travel periodically to assist in other stores as needed
Some Duties
Primary Objective : Provide leadership to a store in order to achieve customer service, associate engagement, and profitability goals.Oversees an assigned store to inspire and lead associates while driving salesDrives customer service through leading by example and providing hands-on customer service trainingServes as the primary communication channel to store associates on policies, procedures, and sales opportunitiesConveys Academy's entrepreneurial and sales-oriented culture to capture and preserve market shareMaximizes employee retention through utilization of best practices in hiring and mentoringManages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury, and risk managementDrives in-store training processes to provide excellent customer service, associate product knowledge, process understanding, and risk managementProvides strategic regional merchandise insights to Academy's merchant organization from personal insights and customer feedbackDrives store profitability by driving sales and managing expenses including payroll, maintenance, shrink, and other controllable expensesProvides strategic insights on regional attributes related to competition, economic trends, marketing opportunities, and other variablesParticipates in Academy's budgeting process by assisting in the development of sales objectivesOversees the performance management and career-pathing process for assigned store to ensure career development goals are metFosters Academy's community involvement to drive sales and customer awarenessChampions omnichannel initiatives to drive in-store customer service and online salesPartners with marketing team to drive customer traffic through grassroots and localized marketingDevelops, coordinates, and delivers performance evaluations and career-pathing objectives for store associatesStays abreast of retail trendsRequired to learn company policies and procedures
Required to learn company safety rules
Duties may change and associates may be required to perform other duties as assigned.
Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.