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Regional Director of Sales
Regional Director of SalesJrcconline • Charlotte, NC, United States
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Regional Director of Sales

Regional Director of Sales

Jrcconline • Charlotte, NC, United States
8 days ago
Job type
  • Full-time
Job description

RestorePro Reconstruction is seeking a Regional Director of Sales to join our Charlotte team.

This role is a sales leadership position responsible for managing and mentoring a team of Business Development Managers across North Carolina, South Carolina, and Tennessee . The ideal candidate is a strategic, results-driven professional with a strong background in sales and team leadership, preferably within the restoration or service-based industry. The position requires expertise in executing structured sales processes, coaching sales talent, leveraging data and CRM tools, and driving revenue growth.

Key responsibilities include overseeing regional sales strategies, managing territories and pipelines, and aligning sales efforts with company goals. The role involves up to 50% travel for in-person support, and collaboration with operations and executive leadership to ensure service excellence. Candidates must possess exceptional communication, organizational, and analytical skills, along with a track record of leading successful sales teams.

A bachelor's degree or equivalent experience is required, along with at least five years of sales and leadership experience. The role demands integrity, a strong work ethic, adaptability, and a team-oriented mindset aligned with the company's core values and culture.

Position Overview

The Regional Sales Director is responsible for leading, developing, and managing a team of sales representatives (with less than 2 years of experience). This position will drive revenue growth, ensure customer satisfaction, and implement effective sales strategies across the assigned region. The ideal candidate will have strong sales leadership experience in the restoration industry and excel at mentoring early-career sales professionals.

Core Responsibilities

  • Recruit, hire, and onboard new sales representatives to build and maintain a high-performing sales team
  • Coach and mentor sales representatives with less than 2 years of experience through regular one-on-one meetings and field accompaniments
  • Design and implement comprehensive training programs focused on restoration industry knowledge, sales techniques, customer service, and company procedures
  • Create individual development plans for each team member to support their career progression
  • Conduct performance evaluations, provide constructive feedback, and implement performance improvement plans when necessary
  • Foster a positive and collaborative team culture that promotes accountability and encourages innovation

Sales Strategy & Execution

  • Develop and implement regional sales strategies aligned with company objectives and market opportunities
  • Set realistic yet challenging sales targets for individual representatives and the region as a whole
  • Monitor progress toward sales goals and make strategic adjustments as needed
  • Stay informed of industry trends, competitive landscape, and emerging restoration technologies
  • Collaborate with marketing teams to develop effective campaigns and materials for the region
  • Training & Knowledge Building

  • Conduct regular training sessions on restoration services, damage assessment, insurance claims processes, and industry regulations
  • Organize product knowledge workshops to ensure sales team is proficient in the company's full range of restoration services
  • Facilitate role-playing exercises to improve representatives' objection handling and closing skills
  • Arrange for vendor / partner training on new equipment, techniques, or services
  • Implement sales certification programs appropriate for early-career representatives
  • Create and maintain up-to-date training materials and resources
  • Performance Analysis & Reporting

  • Generate and analyze weekly, monthly, and quarterly sales performance reports
  • Identify trends, challenges, and opportunities from sales data to inform strategic decisions
  • Present sales results and forecasts during leadership meetings
  • Track key performance indicators including new customer acquisition, customer retention, average deal size, and close rates
  • Conduct win / loss analyses to identify improvement opportunities
  • Prepare and distribute individualized performance metrics to sales representatives
  • Organize and lead weekly sales team meetings to discuss goals, recognize achievements, and address challenges
  • Conduct monthly regional performance reviews with detailed analysis and action planning
  • Lead quarterly strategic planning sessions to align team efforts with company objectives
  • Facilitate regular training meetings focused on specific skills development
  • Represent the region at company-wide sales leadership meetings
  • Schedule and lead customer-facing meetings with key accounts when appropriate
  • Review and approve expense reports from sales representatives, ensuring compliance with company policies
  • Forecast sales revenue accurately for financial planning purposes
  • Industry & Customer Relations

  • Represent the company at industry conferences, trade shows, and networking events
  • Resolve escalated customer issues promptly and effectively
  • Collect and analyze customer feedback to improve service offerings and sales approach
  • Develop strategies to enhance the company's reputation within the restoration industry
  • Work with marketing to develop region-specific promotional materials and campaigns
  • Cross-Functional Collaboration

  • Coordinate with operations teams to ensure proper execution of sold services
  • Partner with customer service to maintain high satisfaction levels
  • Collaborate with technical teams on complex restoration projects
  • Work with HR on recruitment, retention, and employee development initiatives
  • Liaise with finance department on billing questions, collections, and financial reporting
  • Interface with senior leadership to align regional activities with company vision
  • Qualifications

    Required

  • 5+ years of sales experience in the restoration industry
  • 3+ years of sales management experience
  • Proven track record of meeting or exceeding sales targets
  • Excellent coaching and mentoring abilities
  • Strong understanding of restoration services, processes, and industry regulations
  • Experience with CRM systems and sales analytics tools
  • Valid driver's license and willingness to travel within the region (50-60%)
  • Preferred

  • Bachelor's degree in Business, Marketing, or related field
  • IICRC certifications (Water Restoration Technician, Applied Structural Drying, etc.)
  • Experience managing early-career sales professionals
  • Knowledge of insurance claims processes and relationships with insurance carriers
  • Background in emergency response or disaster recovery services
  • Public speaking and presentation skills
  • Experience with sales training program development
  • Success Factors

  • Consistent achievement of regional sales targets
  • Improved performance metrics for sales representatives
  • Development of team members into successful, knowledgeable sales professionals
  • Increased market share within the assigned region
  • High levels of customer satisfaction and retention
  • Efficient management of regional sales expenses
  • Contribution to company-wide sales strategies and best practices
  • Reporting Structure

  • Reports to : Regional President
  • Direct Reports : 6-8 Sales Representatives (with less than 2 years of experience)
  • Compensation Structure

  • Bonus – Paid annually, based on EBITDA performance in the region
  • Requirements :

  • Valid Driving License and pass a MVR check
  • Must be able to pass a background check
  • Must be able to pass a drug screen
  • HSA and FSA
  • 401k with up to 4% company match
  • Unlimited PTO
  • Company paid sick time
  • 6 Company paid holidays plus 1 floating holiday
  • Weekly pay
  • Discount programs and more
  • If you are a proactive and ambitious sales professional who thrives in a competitive industry, this is the perfect opportunity for you to join our team and be part of a dynamic organization that values growth, innovation, and customer satisfaction. Apply today to take the next step in your sales career within the restoration business.

    Equal Opportunity Employer

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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