Sales Associate - Optical

Job Description

What would you do? The Specifics

The role is responsible for selling, fitting and dispensing eyewear to customers.

• Meets National Vision's sales and company objectives.
• Adheres to National Vision’s Code of Conduct to ensure professional and productive environment for associates.
• Works to bring National Vision’s Mission, Vision, and Values to life by fostering an inclusive and respectful environment for associates and customers.
• Assists with dispensing eyeglasses and contact lenses to customers, as permitted by state law.
• Performs insertion and removal training of contact lenses to customers, as permitted by state law.
• Educates clients on proper eyeglass and contact lens care.
• Maintains accurate and organized patient records.
• Notifies customers when orders are ready or of any delays.
• Assists customers with picking out eyewear, recommending appropriate products for lifestyle and Rx.
• Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
• Diligently maintains the cleanliness of all equipment, workstations and the overall facility on a daily based on safety protocols.
• Ensures inventory control and loss prevention procedures are followed at all times.
• Maintains visual merchandising according to Brand and Company Standards.

Qualifications

Are you the right fit? The Suitable Talent

• 1+ years related experience or training in retail / customer service preferred.
• Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
• In some locations, bilingual abilities preferred.
• Ability to give instruction in a clear and concise manner to customers.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.

Education : High School Diploma or equivalent required