IT Supervisor
Job Description :
- Direct supervision of remote Customer Support staff located across the state.
- 100 % travel to perform site visits, performance evaluations, and staff training and / or mentoring sessions geared to gauge & improve overall customer service.
- Coordinate staff scheduling, supervises workload and project status.
- Ensures compliance with company policies, customer requirements, quality goals.
- Monitor trouble calls & ensures their timely and effective completion.
- Provide management-level reports on activities, metrics, trends, and issues.
- Recommend purchase of new equipment and tools to improve staff effectiveness.
BIT Supervisor, Broadcast & IT Field Engineering
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and gen...
BIT Supervisor, Broadcast & IT Field Engineering
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and gen...
BIT Supervisor, Broadcast & IT Field Engineering
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and gen...
BIT Supervisor, Broadcast & IT Field Engineering
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and gen...
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