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Carrier Enterprise
VP OperationsCarrier Enterprise • Charlotte, NC
VP Operations

VP Operations

Carrier Enterprise • Charlotte, NC
30+ days ago
Job type
  • Full-time
Job description

Job Description


Job Summary :

The VP of Regional Operations provides leadership, management, and vision for multiple CE regions to ensure that the company effectively and efficiently delivers exceptional operational and fulfillment outcomes. This will include driving improved operational performance across all company facilities and all operational disciplines (i.e., safety, warehousing, transportation, branch support operations, etc.), utilizing a variety of operational strategies.

This position will partner with the regions it supports and will work very closely with customer service, order management, inventory planning, and regional business functions. Transportation and logistics responsibilities will include management of dedicated fleet and other transportation providers. The role will take on a key leadership role in driving change, creating standardized processes, and leading workplace safety initiatives.

The VP of Regional Operations will cultivate and leverage multiple cross-functional business relationships to identify and execute creative solutions to organizational opportunities and challenges. As a key member of the company's Supply Chain Leadership Team, the VP of Regional Operations will assist in setting the company's strategic goals and ensure our operating plans are aligned to support those objectives.

CE is seeking a Vice President of Regional Operations; This role can sit in any CE Domestic branch; Remote.

Key Responsibilities

  • Establish and implement long-term operations objectives that are aligned with business goals. Partner with regional leadership teams to develop and execute a plan for the operations organization to support regional business goals including all distribution and branch support operations.
  • Drive and implement standardized, documented best practices and processes in alignment with the Business Process/Continuous Improvement team.
  • Plan, organize, direct, and manage the course of operations to maintain profitability by controlling inventory, losses, accidents, and safety. Seek synergies and best practices to develop and implement new methods to improve productivity and customer service.
  • Drive safety, warehouse, transportation, logistical improvements, and productivity via major KPIs such as inbound/outbound logistics performance, cost, inventory accuracy, annual physical inventory, safety compliance, and on-time delivery.
  • Refine and implement an operations structure that is integrated with supply chain and minimizes total system cost while providing superior customer service. Coordinate with 3rd party service providers as needed to resolve operational issues.
  • Analyze current logistics network to identify opportunities to improve operational efficiencies, processes, service levels, and optimal fulfillment channels. Develop a deep understanding of the customer fulfillment experience to properly assess service level improvements.
  • Developing tools and processes for implementing, driving, and sustaining change.
  • Monitoring staff performance and organizational processes and collaborating with other stakeholders to enhance productivity and staff satisfaction.

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VP Operations • Charlotte, NC

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