Overview
It is the primary responsibility of the Food Runner to assist the Food Servers with items from the kitchen while providing the highest quality service in a high-volume, fast-paced environment with an upbeat and fun demeanor.
All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
Specific Job Functions :
- Ensure proper flatware and appropriate plates are on table prior to food being delivered
- Pick up order allowing for proper distribution.
- Condiments will be delivered before or at the time the food is served
- Present each item and confirm guest satisfaction and offer any additional services
- Serve ladies first, repeat with men, end with host
- All food should be served from the right with the right hand
- Refresh all beverages, and offer to replenish cocktail order
- Ensure tables are properly set, side stations are clean, and side work is properly completed
- Assist with initial guest complaints and inform manager on duty immediately
- Maintain side stations in a clean and orderly manner
- Maintain prescribed par stock levels in side stations
- Pre-bus tables as guest’s finish their dish
- Assist with proper stock rotation
- Keep dining room floor clean and free of excess debris / liquids at all times
- Polish Silverware
- Perform all duties as deemed necessary for the success of the department
Responsibilities / Qualifications
Previous Food-Runner Experience preferred
Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
Communicate effectively in English both verbally and written forms
This position requires all employees to wear black slip resistant shoes as part of their uniform
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