Finance Systems Analyst

About Us :

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do :

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

We are seeking a Finance Systems Analyst with a strong focus on Billing and Revenue systems. As a key member of the Business Systems team, you will own the design, implementation, and optimization of critical systems supporting our Billing and Revenue operations. This role requires a strong analytical background, technical expertise in Salesforce Billing and revenue recognition systems, and proven ability to autonomously engage with stakeholders. You will proactively manage system roadmaps, partner closely with Finance and cross-functional teams, and ensure our systems scale effectively to support company growth.

Here's a closer look at this key role :

• Partner with Finance, Billing, and Revenue stakeholders to build and maintain a backlog of system enhancements, ensuring priorities reflect business impact.
• Lead requirement-gathering sessions with stakeholders to document business context, outcomes, and technical solutions.
• Act as the primary relationship manager for Billing and Revenue-related systems and initiatives.
• Design and oversee scalable technical solutions across Salesforce Billing, Avalara, RightRev, and related integrations.
• Project manage enhancements across distributed teams (administrators, developers, business stakeholders), ensuring clear accountability and delivery.
• Identify and automate inefficient processes, delivering scalable, reliable solutions.
• Drive user acceptance testing (UAT) for key initiatives and document findings.
• Create and maintain process and system documentation to ensure consistency and clarity.
• Work closely with the data team to ensure accuracy, accessibility, and reliability of data and integrations.
• Maintain strong stakeholder communication, providing regular updates on progress, risks, and impacts to the business.
• Process map critical business operations and document requirements in order to optimize LogicMonitor's systems
• Partner with business stakeholders to understand automation opportunities and communicate scope and timeline of projects to all stakeholders across the organization
• Work across departments to design technical solutions to transform key business processes with support from administrators and developers
• Identify time-consuming internal processes and assist in building automated, reliable, and scalable solutions
• Identify potential opportunities for improvement in the processes and tools used for Billing and Revenue operations
• Create and maintain accurate and consistent process documentation
• Work with the data team to ensure the accuracy and accessibility of relevant system's data and reliability of integrations between systems
• Manage the user acceptance testing (UAT) process for key initiatives and document results
• Collaborate with system administrators to implement best practices with regards to system maintenance, security, release management, improvements, data integrity, etc.

What You'll Need :

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Anticipated Application Close Date : 12 / 22 / 25

LogicMonitor is an Equal Opportunity Employer At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.

Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to : Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.

The Base Salary range for this role is :

$76,650-$95,000 USD

Our goal is to ensure an accessible and inclusive experience for every candidate.

If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.

Know your rights : workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.