Talent.com
Paralegal

Paralegal

ScimaxconsultingSan Jose, CA, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Paralegal, Sr

San Jose, CA,

Hybrid 3 days in the office

Experience level : Mid-senior

Experience required : 8 Years

Education level : Bachelor's degree Job function :

Legal Industry

Total position : 1

Relocation assistance :

No Visa sponsorship eligibility : Only local applicants are eligible to apply for this position.

Job Description :

  • Looking for a highly motivated Senior Paralegal with 8+ years of experience to join our legal team to be a primary team member for resolving customer disputes, litigation, and regulatory complaints.
  • The ideal candidate will have substantial experience in running investigations in a company, gathering key records related to disputes, organizing relevant facts for pre-litigation dispute resolution, and preparing responses to customer complaints.
  • The Senior Paralegal will work closely with our in-house litigation lawyer and with various support teams, such as customer service, payment, and risk operations teams, and will join a passionate and dedicated team of legal and compliance professionals on a mission to support the company's growth.

Professional Experience / Background to be successful in this role :

  • 8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands-on pre-litigation dispute resolution.
  • The ability to lead and run internal investigations, gather relevant records, and identify and organize factual timelines in clear and succinct summaries.
  • Self-starter who can track deadlines, navigate a company to find key stakeholders for information, and proactively move through the resolution of an entire case portfolio.
  • Legal writing skills as they relate to preparing complaint responses and basic legal documents such as legal holds, discovery objections, continuance requests, and settlement agreements.
  • Comfort with interacting directly with customers and, where needed, resolving small disputes.
  • Experience in working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management, and resolution.
  • The ability to maintain dispute files in an up-to-date fashion and produce regular reports and metrics on disputes.
  • Comfortable with legal research of non-complex issues, the ability to reach conclusions on that research, and apply those conclusions to practical action in resolving customer disputes.
  • Ability to assist with the creation of practical processes and protocols (such as playbooks and templates) to increase efficiencies and to guide support teams in dispute resolution.
  • Comfort with identifying risks that should be escalated and collaborating with litigation counsel to address those risks.
  • Experience in responding to subpoenas, liens, and garnishments, and other discovery requests to back up other team members when needed.
  • Familiarity with, and strong interest in, Bill.com, alternative payments, and emerging payments
  • technology and the payments industry.
  • Bachelor's degree and / or paralegal certification preferred, or equivalent experience and
  • evidence of exceptional ability.
  • Strong problem-solving skills and the ability to handle multiple assignments simultaneously, with effective resolution of conflicting priorities.
  • Solid technical acumen that supports mastery of a variety of case management tools.
  • Sound and practical business judgment, intellectual curiosity, comfortable and adept at balancing risk and opportunity.
  • Excellent communication skills and a team-oriented approach with the ability to build strong and lasting relationships with business partners, customers, and management.
  • Intellectual curiosity, a desire, and alignment with our core values : Humble, Fun, Authentic, Passionate, and Accountable.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and an ownership mindset - sees projects through from end to end.

    • MUST HAVE :

  • Bachelor's degree and / or paralegal certification preferred or equivalent experience and

    • evidence of exceptional ability.

    MUST HAVE IN-HOUSE EXPERIENCE :

  • 8+ years of combined customer dispute resolution and litigation experience, with an emphasis on hands-on pre-litigation dispute resolution.
  • 8+ years of dispute / litigation experience with the ability to work independently.
  • Experience in running investigations in a company, gathering key records related to disputes, organizing relevant facts for pre-litigation dispute resolution, and preparing responses to customer complaints.
  • Experience in working with litigation counsel to support all aspects of litigation, including pleadings, motions, service, discovery, case management, and resolution.
  • Experience in responding to subpoenas, liens, and garnishments, and other discovery requests to back up other team members when needed.
    • Create a job alert for this search

    Paralegal • San Jose, CA, USA