Overview
Gopuff is seeking a Site Leader to join the Field Operations team. The Site Leader leads a local team of Shift Leaders and Field Operations Associates and oversees the facility’s operations, with accountability for delivering a first-class customer experience.
We are looking for a self-starting, entrepreneurial leader who thrives in a fast-paced environment and can drive drive, grit, positivity, and enthusiasm for the challenge. The role may also involve overseeing a team of independent Driver Partners to support operations.
We put our customers first.
What We Offer
- Medical / Dental / Vision Insurance (for full-time employees)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health (formerly Carebridge)
Qualifications
6+ years of experience in a fast-paced environment with leading a blended workforce of W2 and 1099 employeesRetail, grocery, military, restaurant or equivalent experienceBachelor’s degree, preferredStrong written and verbal communication skillsStrong skills with conflict resolutionStrong skills with team development and engagementAbility to lead in an ever-changing environmentProven track record of being a change agent with improving processes and efficienciesAbility to work with fluid schedules and be available during peak hours (5pm - 3am) with weekend / holiday support as neededAbility to stand, bend, reach and walk during shiftsAbility to lift up to 49 poundsResponsibilities
Plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systemsDrive improvements to KPIs such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per OrderDrive the site’s financial performance by achieving budgeted productivity, labor, and other expensesEnsure compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reportsImplement and monitor HR compliance, asset protection, safety controls, and QA reviews to safeguard people and productsDevelop and implement action plans to improve performance and guide the management team in executing Company programs while maintaining confidentiality of informationTeach and train site leadership to control expenses and labor in line with budget and sales volumeCreate and implement plans to improve the facility’s financial performanceEqual Opportunity
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
#J-18808-Ljbffr