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Carpet Cleaners Plus
ReceptionistCarpet Cleaners Plus • Chicago, Illinois, AW
Receptionist

Receptionist

Carpet Cleaners Plus • Chicago, Illinois, AW
30+ days ago
Job type
  • Full-time
Job description

CarpetCleanersPlus is a leading carpet cleaning business committed to providing top-notch services to our clients. With a strong reputation in the community, we are growing rapidly and are seeking a dedicated Receptionist to be the face of our business and the first point of contact for our valued customers.

Key Responsibilities:

  • Customer Interaction: Greet and welcome customers both in person and over the phone, ensuring that they receive a positive first impression of our business.
  • Appointment Management: Schedule, confirm, and manage carpet cleaning appointments using our in-house software.
  • Inquiries: Answer questions about our services, pricing, and any other inquiries, ensuring clarity and understanding.
  • Administrative Duties: Handle administrative tasks such as filing, managing emails, maintaining office supplies, and assisting with billing processes.
  • Data Entry: Accurately input customer details, appointment information, and other relevant data into our system.
  • Feedback Collection: Gather customer feedback post-service, and relay any concerns or suggestions to the management team.
  • Team Collaboration: Work closely with carpet cleaning technicians and other team members to ensure smooth operations and optimal customer service.

Required Skills Qualifications:

  • High school diploma or equivalent.
  • Previous receptionist or customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Proficiency in using office software, including word processing, spreadsheets, and proprietary scheduling tools.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Professional demeanor and appearance.
  • Detail-oriented with strong organizational skills.

Benefits:

  • Competitive salary with performance-based bonuses.
  • Employee discount on carpet cleaning services.
  • Opportunities for professional growth and training.


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Receptionist • Chicago, Illinois, AW

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