Neighborhood Outreach Coordinator (Temporary)

About the Position

This is a temporary, full-time, grant funded position through June 30, 2025, with the possibility of reappointment.

The Promise Neighborhoods Initiative is a U.S. Department of Education initiative launched in April 2010 focused on breaking the cycle of intergenerational poverty by significantly improving the educational and developmental outcomes and overall life prospects of children and youth in our most distressed communities.

The core idea behind the initiative is that providing effective schools and strong systems of support to children and youth in poverty and, thus, meeting their health, social services, and educational needs will offer them the best hope for a better life.

CSUEB is the lead agency for the Hayward Promise Neighborhood, South Hayward Promise Neighborhood, and Downtown Hayward Promise Neighborhood grant and is thus charged with the responsibility of managing all fiscal aspects of the Promise Neighborhood grant(s).

The Neighborhood Outreach Coordinator position will work under the direction of the Executive Director and the C2C Program and Evaluation Director and in collaboration with the administrative and outreach support team.

This position plays a vital role in our organization's neighborhood-based efforts, including coordinating neighborhood outreach activities (i.

e., resource fairs, food distributions, City of Hayward and partner events, etc.), organizing resident outreach activities, coordinating and promoting partner programming for families in the neighborhood, and supporting referral requests.

The ideal candidate should possess excellent communication, interpersonal, and project coordination skills, as well as experience and passion for working with a diverse and multilingual community.

Responsibilities

Neighborhood-Based Outreach :

• Coordinate neighborhood outreach activities, including resource fairs, food distributions, and events in collaboration with the City of Hayward and other partners.
• Coordinate and execute food distribution activities, including setup, distribution, and cleanup.
• Conduct resident outreach activities to engage community members and gather feedback on neighborhood needs and interests.
• Create and distribute promotional digital and printed materials, brochures, and resources to increase community awareness through outreach events and social media.
• Coordinate logistics, including venue arrangements, equipment setup, and material preparation.
• Provide exceptional customer service to individuals participating in Hayward Promise Neighborhood (HPN) programs.
• Schedule and coordinate volunteer shifts, ensuring appropriate coverage for various events and programs as needed.
• Maintain a volunteer database, updating contact information and availability as needed.
• Respond promptly and professionally to inquiries from community members via phone, email, or in-person visits, providing accurate information and resource referral assistance.

Supporting Family Referrals with Partner Services :

• Coordinate and promote partner programming for families in the neighborhood, ensuring access to essential services and support.
• Support referral requests by connecting families with appropriate partner services and resources, including health, education, and social services.
• Maintain strong relationships with partner organizations to facilitate effective collaboration and service delivery.
• Communicate with existing HPN partners and reach out to new / external partners to enhance support to families and students in need of vital services as needed.

Minimum Qualifications

A high school program (diploma), technical / vocational program, or their equivalents combined with several years of related office work experience.

Required Qualifications

• Strong communication and interpersonal skills, with the ability to engage and connect with diverse community members, staff and partners.
• Excellent organizational and multitasking abilities, with a keen eye for detail.
• Demonstrated commitment to community engagement and social service.
• Proficient computer skills, including Microsoft Office Suite, Google Suite, and internet research.
• Ability to work independently and collaboratively as part of a team.
• Flexibility to work evenings and weekends, as required by community events and activities.
• Valid driver's license and reliable transportation for off-site events may be required.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to : criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and / or verification of work history is required for employment.

Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories : age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status.

The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.