Manager Information Technology Services 2 - 9606

AGM Business Application Services Manager

Under the direction of Sector B Deputy Commissioner for Technology, this position will provide essential oversight and managerial support for the AGM Business Application Services, which has an Application Developers team, Business Analysis team, and Quality Assurance / Testing team, in support of the Department of Agriculture and Markets (AGM).

Specific duties include, but are not limited to :

• Work closely with AGM application business owners, users, vendors, and ITS staff from the Sector B, shared services, and enterprise to ensure applications are maintained and enhanced as needed.
• Lead the team's participation in the documentation of business and functional requirements and the creation of application design documentation for applications and enhancements.
• Develop software solutions to meet business requirements and consult with other staff and users to evaluate the effectiveness of proposed solutions.
• Direct, mentor, and coordinate all system development activities of the teams.
• Lead system design, system development, database application design, framework design, UI design, coding, unit integration testing, and application deployment using Waterfall and Agile Scrum methodologies.
• Develop and maintain detailed technical plans for major areas of responsibility.
• Review and resolve incidents, requests, and tasks assigned to the team using ITSM / ServiceNow.
• Actively manage and support staff in their participation in projects through effective collaboration with program and project managers, proper appropriation of staff to projects, and participation in project meetings.
• Along with all managers in AGM Business Application Services team, participate in resource allocation management, documentation, and reporting to both Sector B and AGM leadership.
• Monitor project and enhancement progress, review major staff initiatives and products, and make recommendations and adjustments as appropriate.
• Manage team's participation in Change Management including creation, performance, approval, and closure of change requests using ITSM / ServiceNow.
• Participate in all Sector B governance processes, documentation, and meetings including but not limited to AGM Governance, AGM / ITS Monthly status, Sector B IT Review Board (CITRB), CAR reports, and Sector B Architecture Review Board (CARB).
• Foster a positive and collaborative work environment within the IT department and promote a culture of continuous learning and development.
• Perform full range of supervisory duties.

Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, SG29 / M3, OR in a position at the SG27 / M2 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades or one M-grade.

ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting. Some positions may require up to 25% travel and / or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including : Holiday & Paid Time Off, Health Care Benefits, and Additional Benefits. The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.