Part-Time Administrative Support Specialist

Part-Time Administrative Support Specialist

Join CrossCountry Mortgage (CCM), the nation's leading distributed retail mortgage lender, with over 7,000 dedicated employees and more than 700 branches servicing clients across all 50 states, D.C. and Puerto Rico. Our company has been recognized multiple times on the Inc. 5000 list for being one of America's fastest-growing private businesses, and we've received numerous accolades for our exceptional workplace culture.

At CCM, we pride ourselves on our unique culture that drives employee engagement, fosters creativity, and contributes to our overall success. Our entrepreneurial spirit encourages team members to be their authentic selves while working towards shared goals. Experience full support from every department and transparency from our leadership.

We offer eligible employees a competitive pay structure and a comprehensive benefits package that includes medical, dental, vision coverage, as well as a 401K plan. Additional perks comprise company-sponsored short-term disability, an employee assistance program, and a wellness initiative.

Position Overview :

The Administrative Support Specialist will play a pivotal role in the office, handling calendar coordination, email management, CRM updates, and client appreciation materials. You will also be integral in our social media strategy, contributing creative ideas, capturing and editing video content, and managing posts across various platforms.

Key Responsibilities :

• Coordinate and confirm appointments for the Branch Manager.
• Organize daily email communications and calendar schedules effectively.
• Prepare call lists, print calendars, and schedule timely follow-ups.
• Create thank-you cards, birthday gifts, and celebration items for clients.
• Maintain accurate records in the Customer Relationship Management (CRM) system and related databases.
• Facilitate team meetings and generate necessary printed reports.
• Assist with the logistics of happy hours, lunch-and-learn events, and other activities.
• Manage and post engaging content across social media platforms (Instagram, LinkedIn, Facebook, etc.).
• Capture and organize video content, helping with behind-the-scenes and testimonial videos.
• Generate and execute innovative content ideas to showcase the team's brand and client value.
• Post testimonials, success stories, event highlights, and home closing celebrations.
• Utilize tools such as BombBomb, Vidyard, Canva, or Reels / TikTok for video editing and content delivery.

Qualifications and Skills :

CrossCountry Mortgage, LLC is not just a job; we offer a fulfilling career path. Apply today to embark on your journey to success!