Claims Support Representative I

Claims Support Representative

Berkley Environmental is looking for an open minded and hardworking individual to join our team as a Claims Support Representative (WC, GL, AUTO). In this position, the team member would provide excellent customer services to customers and help support the daily functions of the claims department. The position is located in our Jersey City, NJ Office. Will consider locations in Irving, TX area and Walnut Creek, CA area.

Key functions include but are not limited to the following :

• Prepare, complete and assign new claims in claim system per department requirements.
• Manage receipts and acknowledgement of Workers Compensation claims and responding to inquiries from involved parties.
• Answer customer's questions by phone and email including inquiries from insureds, brokers, injured workers and medical providers.
• Interact positively, professionally and collaboratively with all levels of employees in various departments.
• Use document capture software to drop documents into the claim files.
• Assist examiners with state form filings, copy work and payment requests as directed by examiners and management.
• Must be able to work alongside claims examiner as a partner.
• Be open to learning necessary protocols, guidelines and state nuances
• Perform other duties as assigned

Qualifications :

Additional Company Details :

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include : Base Salary Range : $45,000 $65,000 Eligible to participate in annual discretionary bonus. Benefits : Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details :

Sponsorship not Offered for this Role