Office Manager

This is about YOU. Your passion, purpose, and potential. When you join the JOEY team, you can expect a warm, inclusive and creative environment.

We are committed to training, educating, and empowering our people, and we live by our culture of People Development. JOEY Restaurants is all about opportunity and our success is directly attributable to our exceptional, team-oriented, and performance-driven partners (employees).

As an Office Manager at JOEY, you will play an important role in the operations of the Restaurant. You will be the glue of the team and will be responsible for managing and anticipating the administrative needs of the business.

The ideal candidate will be organized, proactive in their approach, outgoing and passionate about the hospitality industry.

Duties

• Manage job applications to ensure we are in compliance with employment laws.
• Train all office partners.
• Own and drive personal and career development.
• Effectively manage all office supply inventories : paper supplies, POS supplies, staples orders, gift cards.
• Keep all permits and regulations up to date and posted.
• Run monthly health and safety program for the store.
• Ensure that incident reports are being filled out and filed to the appropriate places.
• Keep employee files complete, up to date, and ensure all necessary documentation is completed prior to any partner starting their first shift.
• Ensure office equipment is in working order.
• Effectively troubleshoot payment receiving systems, POS Terminals, sales & cash programs.
• Manage security systems, i.e. updating safe combinations, changing locks and distribution of keys.
• Immediately remove partners from all systems and documentation upon termination.
• Accurately reconcile daily cash and balance daily.
• Actively manage the payroll process, i.e. paycheck distribution, TF, TQ, TF’s.
• Accurately account for the tip distribution process.
• Meet or exceed cash labor goal.
• Own theft detection for the store and perform weekly theft audits.
• Manage partner labor input.
• Process compensation adjustments in a timely manner.
• Manage partner AR accounts.
• Monitor and reconcile daily cash expenses and out of store purchases.
• Manage the office budget.
• Ensure profit update is sent out to managers daily.
• Follow all food and alcohol service and handling safety precautions and procedures.

Basic Qualifications

• 1+ years’ experience in a similar administration role.
• Experience working in a fast-paced environment.
• Experience in the hospitality industry is seen as a significant asset.
• Must have or be able to obtain valid local and / or state Food Handler permits.
• Have health and safety certification.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks;

and lift and carry up to 50 lbs.

Required Knowledge, Skills, and Abilities

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positively impact individual and team execution.
• They are passionate about quality and professionalism.
• They possess exceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

Benefits

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Discounted clothing retailer partnership.
• Referral bonus program.
• Sales competitions and rewards.

About JOEY Restaurants

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments.

JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030.

Join our team!

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves... YOUR journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only.

There may be additional duties, responsibilities, and qualifications for this job.

JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies.

Unsolicited resumes sent to JOEY, its employees, and databases, will be considered the property of JOEY Restaurant Group.

External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes.

JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to [email protected].

JOEY Restaurants exists to deliver the ultimate dining experience; it starts and ends with our people. We currently operate 40+ locations throughout Canada and the United States and travel the globe to discover bold and addictive flavours, then turn them into signature recipes.

Our people are our biggest investment and greatest return. We seek the best and the brightest, drive development, and reward top performers.

JOEY is all opportunity, and our people is the way we succeed. They are masters of their craft, committed to creating a memorable and unique experience for each guest.

We live by a simple credo : Genuine Warmth and Care is always on the table.

JOEY has been recognized as one of the Great Place to Work® Best Workplace in Canada for over a decade consecutively. These awards are a testament to our commitment to creating an environment where people are inspired to learn, grow, and discover their full potential.

The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.