Incident Manager

VirtualVocations
Brooklyn, New York, United States
Full-time

A company is looking for an Incident Manager.Key Responsibilities : Drive efficiency and effectiveness of incident management processCoordinate response efforts to minimize downtime and restore servicesConduct post-incident reviews and analyze recurring IT problemsRequired Qualifications : Technical college degree or equivalent work experience3-5 years of Incident Management experience, ITIL certification a plusServiceNow experience with solid knowledge of Incident, Problem, Knowledge, and Reporting modules

28 days ago
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