Administrative Assistant
Job Description
As the industry leader in community management, Associa is dedicated to providing the very best resources to associations, property owners and residents with a full suite of management, maintenance and real estate services to meet most any need.
To do that, we need the best people. Our industry-leading, comprehensive training program means our employees stand out from the pack.
We are always looking to add great talent to our team.
Associa is currently looking for an Administrative Assistant to support our Reno, Nevada branch operations. The Administrative Assistant will be responsible for assisting with office activities and administrative tasks.
Our Administrative Assistants provide customer service support and work closely with the Community Managers. This is a great role to enter the Association Management industry and provides growth opportunities within our organization.
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance and support with wellness and development initiatives, and more.
We have been designated Great Place to Work for five consecutive years and many of our locations are awarded as Best and Brightest.
How you will make an impact :
- Receive and respond to incoming calls from homeowners, Board members, and vendors
- Review invoices for completeness / accuracy of charges
- Create any needed communication for office and homeowners
- Keep association databases updated
- File association documents for community managers and arrange document pick-up when necessary
- Prepares and assists community managers with monthly board packages and in house mailings
- Organizes and prepares correspondence relating to association business
- Assist with onsite property inspections as needed
- Provide general office support as needed
- Relieves receptionist / telephone operators on an as needed basis
- Other duties assigned
Requirements
- High School Diploma or GED Required
- 1 3 years of related administration, customer service or hospitality experience preferred
- Professional communication skills (phone, interpersonal, written, verbal, etc.)
- Professional customer service skills
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
- Interpretation and completion of verbal and / or written instructions at a proficient level
- Knowledge of general office equipment (copier, fax, phone systems, etc.)
- Knowledge of company policies, procedures and forms
- Confidentiality and discretion in the performance of all duties and responsibilities
- Time management and time critical prioritization skills
- Valid driver’s license and reliable vehicle required
- Proficiency in Microsoft Office (word, excel, outlook)
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