Services Manager

A company is looking for a Manager, Services to lead a team of project managers in delivering digital banking products and services to financial institutions.

Key Responsibilities

Lead and mentor a team of project managers during client onboarding engagements

Oversee planning and execution of onboarding projects, ensuring alignment with client expectations

Collaborate cross-functionally to manage transitions from prospect to implementation and support

Required Qualifications

Bachelor's degree in Business, Technology, or a related field required; MBA preferred

10 years of experience in FinTech, SaaS, or enterprise software delivery focused on client onboarding

3 years of people management experience preferred

Proven track record with distributed teams and external enterprise clients

Deep understanding of client onboarding strategy and service operations in regulated industries