Quality Assurance Manager

Warehouse Training Manager

We are immediately hiring a Quality Assurance Manager internally titled, Warehouse Training Manager in Lakewood, WA for our Supply Chain Solutions division. Apply today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. Pay Type : Exempt / Salary paid Twice Per Month Annual Salary Pay : $80,000 based on experience Schedule : Monday through Friday from 9 : 30 AM to 6 : 00 PM. Employee will be required to work additional hours and days as needed to support business needs. Bilingual preferred - English / Spanish

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation's biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us : Medical, Dental, Vision Benefits start at 30 Days 401 (K) Savings Plan with a company match Discounted employee stock purchase options Quality employee discounts that actually save you money on tools, cars, appliances, travel and more All major holidays paid and Paid time off within your first year Up to 12 weeks paid maternity leave

The Quality Manager is responsible for overseeing site-level product quality and employee training, including conducting audits, compiling detailed reports, and driving continuous improvement initiatives. This role leads a certified training program for new associates that combines classroom instruction with hands-on pallet repair. Ideal candidates are detail-oriented, experienced in quality assurance, and capable of interpreting quality standards, implementing quality programs, and improvement processes. While prior pallet experience is beneficial, it is not required.

The Warehouse Training Manager is responsible for the planning and execution of training at their site. They will report to the Group Logistics Manager and coordinate with the Safety Manager to train new hires and keep existing employees current on required training.

Essential Functions

• Contribute to meeting site productivity and quality goals by administering on the job training and power industrial truck (PIT) training to all new and existing employees including cross training as needed. Update and maintain various existing training documents and help create new training documents for various departments and job functions. Complete Human Resource paperwork and other administrative tasks as assigned.
• Coordinate department activities and special projects to ensure quality and meet timetables. Coordinate with Group Manager Logistics for appropriate staffing levels
• Direct staff in the development, analysis and performance of job task. Supervise staff in accordance with company policies and procedures. Assist staff to resolve complex or out of policy operation problems. Conduct interviews, hire new staff and provide employee orientation. Coach and provide career development advice to staff. Responsible for staff scheduling to include work assignments / rotations, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees.
• Perform standard work audits with new and existing employees to ensure adherence to process.
• Responsible to coordinate safety activities for the site by working with Safety Manager to ensure safety training is current including OSHA and forklift training.

Additional Responsibilities

Skills and Abilities

Qualifications