Specialist, Patient Support

Overview

Patient Support Specialist (PSS) role with Tap360 Health (formerly Heartland Health Centers). We are seeking PSSs who are passionate about healthcare work in the North Side communities we serve. PSSs are often the first impression a patient has of Tap360. Working on the front line of communications, you interact and build relationships with patients, insurance providers and medical professionals. If you are an enthusiastic, dedicated customer service professional who loves helping people, Tap360 is a great place to begin, build or cement your healthcare career.

As an integral Care Team Member, Tap360 PSSs support patient flow and administrative functions in a healthcare setting.

Responsibilities

• Greet patients and direct them through the registration process
• Collect and process payments and copays
• Verify insurance coverage and assist patients with insurance and billing questions
• Answer phone calls
• Provide excellent customer service
• Perform general administrative tasks

We welcome those who are just starting out in or recently returning to the workforce. Join our tapestry where warm and generous colleagues are entwined with work that is fulfilling, challenging and fun, all within a culture led by head and heart.

Benefits

Benefits Offered To Tap360 Full-time Employees : Choice of 4 BCBS Medical Plans; Choice of 2 BCBS Dental plans; BCBS Vision Plan; BCBS Life, AD&D, Short- and Long-Term Disability Insurance; 401K; 11 Paid Holidays; Generous PTO including Sick Leave, Vacation and Flexible Days.

Minimum Required Qualifications

Desired Qualifications

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